: Appointment of a Reputable Service Provider for the Upgrading of the Current Genesys Contact Center Environment

Tender Summary:

RFQ/19/91

See details below or the tender documentation

Tender Closed on: 2019-05-29 11:00

Computer programming, consultancy and related activities

Pretoria

South African Broadcasting Corporation Limited, South African Bureau of Standards (SABS)

Bid Number:RFQ/19/91
Bid Description:APPOINTMENT OF A REPUTABLE SERVICE PROVIDER FOR THE UPGRADING OF THE CURRENT GENESYS CONTACT CENTER ENVIRONMENT  
Name of Institution: SABS
Place where goods, works or services are required: 1 DR LATEGAN ROAD, GROENKLOOF, PRETORIA
 


Date Published:  22 MAY 2019
Closing Date / Time: 29 MAY 2019 @11:00
Enquiries: 
Contact Person: PORTIA SEMENYA
Email:[email protected]
Telephone number: 012 428 6179
FAX Number:


Where bid documents can be obtained:
Website: www.etender.gov.za
Physical Address: No physical connection

Where bids should be delivered: 
Physical Address: Quotation should be send my email


Briefing Session : N/A


Special Conditions:


Mandatory requirements documents


Only accredited Genesys and Cisco Certified partners are required


Suppliers must supply proof of the partnership accreditation with Cisco and Genesys


Phase 1: Process will be identifying suitably qualified suppliers. Only suppliers that meet the mandatory requirements will move to the phase 2.


Phase 2: Only suppliers who meet all the mandatory requirements will be invited to view our current system configuration in order to propose accurately.


 




Tender Documents:

RFQ Document

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