Business’s Vision
To maintain our position as a company of taxi transportation in Matzikama and as per current permits, through offering our customers a first class service.
Business’s Mission
Our mission is to provide an excellent first class service at all times to our clients. Our values include:
Permanent improvement of our service quality
Correctness
Accuracy
Integrity
Professionalism
For us, quality is:
• Answering the customer’s call on time. Politeness in communication; Taking the correct address of the customer, proving exact information on the time span the taxi will arrive.. • New, clean and comfortable vehicles.
• Polite drivers, attentive towards the customer, with many years of experience in this profession but also recently trained by the company to carefully listen to the customer’s needs, to be respectful and kind.
• Our vehicles use natural gas as fuel, making us more effective in costs, but also eco - friendly.
• We take regular feedback from our customers to see how happy they are with our service and how we can yet improve.
Western Cape, Vredendal
Transportation
ALFONSUS MARTIN CLOETE
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