Objectives

The primary objective of this tender is to establish a 6-month cleaning contract for Umkhontokayise Clinic, ensuring the provision of professional cleaning services, personnel, and cleaning materials to maintain hygiene standards and support infection control within the clinic environment.

Scope

The scope of the tender includes:

• Provision of cleaning services at Umkhontokayise Clinic for a period of six months.
• Deployment of personnel (specifically 2 people) to carry out cleaning duties.
• Supply of cleaning materials and equipment necessary for daily cleaning activities.
• Adherence to specified service standards, including cleaning of clinical and non-clinical areas, waste removal, window cleaning, and control of consumables and equipment.
• Provision of reactive cleaning services for spillages and infection control as per clinic policies.
• Compliance with infection control, health, and safety standards, including staff training and medical surveillance.

Technical Requirements

The technical requirements for the tender encompass:

• Provision of personnel: 2 trained cleaning staff members with proof of infection control training and medical clearance.
• Supply of cleaning materials: color-coded micro fiber cloths, mops, disinfectants, detergents, and other cleaning agents compliant with health standards.
• Equipment: cleaning tools such as static mops, buckets, and other necessary cleaning devices, maintained and stored properly.
• Service standards: adherence to specified cleaning protocols, including daily cleaning of clinical and non-clinical areas, high dusting, waste segregation, and timely response to spillages.
• Response times: immediate action within 10-20 minutes for spillages of bodily fluids and non-hazardous spills, respectively.
• Staff attire: full clean uniforms with name badges, and compliance with infection control and health surveillance requirements.
• Site visits: compulsory briefing session scheduled for 19/08/2025 at Mabamba Clinic to familiarize bidders with site-specific requirements.
• Documentation: submission of proof of registration, good standing, and compliance with labor laws, as well as completion of all mandatory forms and declarations.
• Compliance with applicable legislation, including the Public Service Act, Public Finance Management Act, and procurement regulations.