Objectives

The primary objective of this tender is to appoint a qualified service provider to deliver NQF Level 4 Adventure Site Guide training. The training aims to enhance the capacity of aspirant tourist guides within the Ingquza Hill community, ensuring they operate legally, meet tourism service standards, and contribute to the local tourism value chain.

Scope of Work

The scope includes providing and delivering a Skills Programme NQF Level 4 Adventure Site Guide training, comprising facilitation and practical assessment. The training should enable learners to:

• Lead participants through outdoor and educational activities.

The service provider must:

• Supply and deliver confirmation of uploaded learners on the CATHS SETA system.
• Provide learning materials and training methodology.
• Issue accreditation certificates upon completion.
• Submit reports, attendance registers, and quality pictures to the municipality.
• Include travel and accommodation costs for facilitators.

The municipality will provide the venue and catering, and will handle participant mobilization and invitations. The training duration is approximately 10 days (7 days theory and 3 days practical), to be completed within 3 weeks from appointment.

Technical Requirements

The technical requirements for the tender include:

• Accreditation: The service provider must possess an accreditation letter with a valid accreditation statement.
• Qualification: The training must be aligned with NQF Level 4 (Skills Programme) for Adventure Site Guide.
• Experience: Bidders must demonstrate at least 4 years of relevant experience and provide traceable references for similar projects undertaken in the past 3 years.
• Methodology: A detailed training methodology indicating how quality training delivery will be achieved.
• Project Outcomes: Evidence of previous successful training outcomes, including reference letters from CATHS SETA.
• Functionality: Bidders must score a minimum of 70 points out of 100 in the evaluation of functionality, based on project capability, experience, methodology, and outcomes.
• Post-training Support: A detailed remedial support plan for candidates not yet declared competent, including equipment and support interventions.
• Reporting: Submission of attendance registers, reports, and photographic evidence at the end of the training.