Provide Suse Linux, Ibm Db2, As400 & Virtual Works Support for a 36-month Period.

7i-33234

See details below or the tender documentation

Tender Closed on: 2025-12-05 11:00

Ethekwini Metropolitan Municipality

Computer Software Supply and License Management, ICT Hardware, Software And Network Support Services, Information and Communications Technology

Durban, KwaZulu-Natal

Ethekwini Metropolitan Municipality

Ethekwini Metropolitan Municipality Tenders

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7i-33234 - Provide Suse Linux, IBM DB2, AS400 & Virtual Works Support for a 36-month period.

Category: General

Tenders

Enquiries Procuring Entity : Information Management Directorate


Tender Summary

Objectives

The primary objective of this tender is to secure support services for various systems including SUSE Linux, IBM DB2, AS400, and Virtual Works over a 36-month period. The support aims to ensure continuous system operation, system administration, maintenance, upgrades, and technical assistance for critical infrastructure supporting municipal functions such as revenue management, financial ERP systems, and database management.

Scope

The scope of work includes:

  • Provision of 24/7 on-site system administration and support for 24 SUSE Linux partitions on IBM Power Servers.
  • Support for the AS400 platform, covering all current JDE servers managing financial and supply chain systems.
  • Advanced database administration for IBM WebSphere, Virtual Works, and IBM DB2 platforms.
  • Configuration, system administration, and performance tuning of VirtualWorks platform and related applications.
  • System software upgrades, migration support, and cross-platform application support.
  • Support for job scheduling, security server administration, and database maintenance including weekly restores and updates.
  • Generation of bi-annual audit reports and ensuring environment security with latest patches and updates.

Technical Requirements

The technical requirements specify:

  • High-level system administration, maintenance, and support for Linux partitions and VirtualWorks environment.
  • Configuration and management of VirtualWorks and IBM DB2 databases, including weekly backups and maintenance.
  • Support for system migration, upgrades, and cross-platform application deployment.
  • Management of security patches, updates, and environment security.
  • Generation of audit reports and compliance documentation bi-annually.

Skills Requirements

The tender mandates the following skills and certifications for key personnel:

  • Hardware Technician: IBM Power Server Certified (5 points for qualification, 6 points for experience)
  • Software Technician: SUSE Linux Certified (5 points for qualification, 8 points for experience)
  • Advanced Database Administrator (DBA): IBM DB2 Certification (5 points for qualification, 8 points for experience)
  • Project Manager: Project Management Certification (5 points for qualification, 8 points for experience)

Additional skills include:

  • Relevant experience in similar projects (minimum 5 years recommended).
  • Proven track record of supporting critical enterprise systems and databases.
  • Ability to perform system upgrades, migrations, and cross-platform support.
  • Capability to generate audit reports and ensure environment security.
This summary is AI generated. Download the tender documents for all the information.

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