Objectives

The primary objective of this tender is to appoint a qualified service provider to perform servicing, repairs, maintenance, and supply of specific parts for motorised machinery across four SANBI botanical gardens: Kirstenbosch, Harold Porter, Karoo Desert, and Hantam. The services aim to ensure optimal operational performance, extend machinery lifespan, and minimize operational disruptions over a three-year period.

Scope

The scope includes:

• Servicing, repairs, and maintenance of various machinery such as lawn mowers, utility vehicles, brush cutters, hedge trimmers, pole pruners, chainsaws, estate machinery, and other related equipment.
• Provision of specified parts and components in accordance with manufacturer specifications.
• Regular inspections, repairs, and replacement of genuine spare parts (e.g., blades, oils, filters, spark plugs, belts, bearings).
• Delivery of services at Kirstenbosch (inspection visits), with arrangements for machinery transport from other gardens.
• Provision of a call-out fee, hourly labour rates, and estimated costs for consumables and parts.
• Adherence to quality standards and safety regulations, including the provision of PPE and safety gear.

Technical Requirements

The technical requirements specify that the service provider must:

• Possess expertise in operating, servicing, and repairing a range of horticultural and estate machinery listed in the tender.
• Provide genuine spare parts and guarantee workmanship with warranties on parts and services.
• Ensure high-quality workmanship, timely service delivery, and minimal operational downtime.
• Maintain detailed records of services, parts supplied, and warranties.
• Comply with SANBI’s safety, health, and environmental standards.
• Participate in regular compliance and performance monitoring meetings as per the SLA.

Skills and Competencies Requirements

The service provider must demonstrate:

• Proficiency in the operation and maintenance of a variety of machinery including lawn mowers, utility vehicles, chainsaws, hedge trimmers, and other estate equipment.
• Experience in servicing and repairing machinery used in botanical gardens and estate management.
• Ability to supply genuine spare parts and consumables as per manufacturer specifications.
• Capability to provide timely and efficient technical support and maintenance services.
• Qualified technicians with relevant technical skills and certifications.
• Compliance with health and safety regulations, including provision of PPE and safety gear.
• Capacity to manage multiple sites and coordinate logistics for machinery transport and servicing.