Objectives

The primary objective of this tender is to procure the supply and delivery of Hemoglobin (Hb) meters, specifically portable electronic haemoglobinometers, to various hospitals within KwaZulu-Natal. The aim is to ensure the availability of accurate, reliable, and user-friendly haemoglobin testing equipment to support clinical diagnostics and patient care across district, regional, and tertiary hospitals.

Scope

The scope includes:

• Supply, delivery, installation, and commissioning of portable haemoglobin meters.
• Provision of training to end-users and technical staff.
• Demonstration of equipment functionality and performance.
• Provision of manuals, software, spare parts, optional accessories, and ongoing support.
• Ensuring equipment meets specified technical and quality standards for use in hospital settings.

Technical Requirements

The technical specifications for the haemoglobin meters include:

• Electronic portable haemoglobinometers employing photometry with microcontroller circuitry.
• Display size and clarity suitable for all lighting conditions, with low battery indication.
• Ability to analyze arterial, capillary, venous, or whole blood samples.
• Measurement range: 6-15 mmol/L and 6-21 g/dL, with accuracy within ±1.5%.
• Display results within 60 seconds.
• Storage capacity for test results, operating and storage temperature ranges, and minimal sample volume.
• Use of disposable cuvettes or specified measurement methods with associated costs.
• Guarantee/warranty period of at least 24 months, with guaranteed uptime of at least 99%.
• Compatibility with international safety standards (IEC 60601-1, 60601-1-2), CE certification, and compliance with electrical safety and EMC standards.
• Provision of calibration and maintenance software, spare parts, optional accessories, and training manuals.
• Guarantee that no additional equipment is required for operation beyond the supplied unit.

Skills and Skills Requirements

The successful bidder must demonstrate:

• Proven experience in supplying, installing, and maintaining portable haemoglobin testing equipment.
• Technical expertise in calibration, servicing, and repair of electronic medical devices, with established service facilities within KwaZulu-Natal.
• Qualified technicians trained by original equipment manufacturers (OEMs) to handle the specific models offered.
• Availability of trained technical support staff within 24 hours for maintenance and repairs.
• Capacity to provide comprehensive training to hospital staff and technical personnel, including calibration, troubleshooting, and maintenance.
• Ability to supply spare parts, consumables, and optional accessories for at least 10 years post-delivery.
• Compliance with all relevant health, safety, and electrical standards, including Radiation Control licensing if applicable.
• Demonstrated ability to provide ongoing technical support, updates, and software upgrades at no additional cost where applicable.