Objectives

The primary objective of this tender is to procure Thermoscan devices for temperature monitoring during resuscitations at Ngwelezana Hospital. The procurement aims to ensure the availability of reliable, accurate, and standardized infrared thermometers that meet specified technical and quality standards, supporting effective clinical operations and patient safety.

Scope

The scope of the tender includes the supply, delivery, installation, commissioning, and demonstration of 35 units of Thermoscan devices. The procurement covers all related accessories, optional components, training, and support services necessary for the effective operation of the equipment within Ngwelezana Hospital’s Department of Health, KwaZulu-Natal.

Technical Requirements

• The device must be a handheld infrared thermometer suitable for non-invasive ear temperature measurement.
• Memory storage capacity for at least 5000 measurements.
• Easy-to-read LCD display and display of temperature in degrees Celsius.
• Battery operated with a minimum of 24 months warranty/guarantee.
• Fast response time of approximately 1 second.
• Use of disposable probe covers that are soft, comfortable, and ensure accurate measurements.
• Measurement range between 20ºC to 42.2ºC (68ºF to 108ºF).
• Unit dimensions and weight to be specified by the bidder.
• Supplied with a protective storage case at no extra cost.
• Ability to recall the last measurement.
• Compliance with international safety standards (e.g., IEC 60601-1).
• Manufactured according to SABS standards and certified CE marked.
• Supplied with manuals, calibration software, and spare parts for at least 10 years.
• Equipment must be suitable for use with tympanic probe covers and compatible with existing hospital probes.

Skills Requirements

• Provision of comprehensive training for hospital technicians and end-users on device operation, calibration, maintenance, and repair, including PCB-level troubleshooting.
• Demonstration of the device’s functionality and clinical evaluation by the bidder or a designated representative.
• Availability of a well-established service and repair facility within KwaZulu-Natal, capable of providing timely maintenance and calibration services.
• Provision of technical support, spare parts, and software updates throughout the equipment’s lifecycle.
• Qualified technicians trained by the original equipment manufacturer (OEM) to ensure proper servicing and calibration.