Appointment of a Service Provider for Criminal Record and Social Media Checks for a Period of 36 Months

PSiRA/2025/RFB/21

See details below or the tender documentation

Tender Closed on: 2026-02-23 11:00

Consulting Services, Security and investigation activities, Verification and Investigation Services, Background Screening and Qualification Verification, B-BBEE Assessment and Verification Services

Centurion, Gauteng

Private Security Industry Regulatory Authority

Scroll down for tender details and to access the tender documents

Private Security Industry Regulatory Authority Tenders

Account Functions

You will need an account login to View Tender Documents, Create a Business Listing on the site or to add your details to show your interest in joining a Joint Venture or working as subcontractor for this tender


  • Sign Up
Or Login Using
Please wait. Signing you in...
Or Login Using
Please wait. Signing you in...
Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.
Tender Number: PSiRA/2025/RFB/21
Department: Private Security Industry Regulatory Authority
Tender Type: Request for Bid(Open-Tender)
Province: National
Closing Date: Monday, 23 February 2026 - 11:00
Place where goods, works or services are required: PSiRA Head Office: 420 Whitch Hazel Avenue - Eco Glades, Block B2 - Eco Park - Highveld Ext 70 - Centurion - 0157
Special Conditions: Compulsory Briefing Session: https://teams.microsoft.com/l/meetup-join/19%3ameeting_NGMzYmM4ZTItYTBiNi00MWY2LWIwMTUtNTQwYTgzNDEyNTQx%40thread.v2/0?context=%7b%22Tid%22%3a%223ebbb76c-63ea-4470-ac2b-f6370b3b7690%22%2c%22Oid%22%3a%228474c970-e6be-49b6-a0ae-99cf1e82d55e%22%7d
ENQUIRIES:
Contact Person: Nomathemba Mendu
Email: [email protected]
Telephone number: 012-003-0519
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time:
Briefing Venue: https://teams.microsoft.com/l/meetup-join/19%3ameeting_NGMzYmM4ZTItYTBiNi00MWY2LWIwMTUtNTQwYTgzNDEyN

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified and experienced service provider to conduct criminal record verifications and social media background checks on applicants and registered security service providers. The aim is to enhance the integrity and ethical standards within the private security industry by ensuring that only fit and proper persons are registered, thereby reducing reputational, regulatory, and operational risks.

Scope

The scope of work includes delivering an integrated, fully digital solution for:

  • Criminal Record Checks aligned with SAPS protocols, ensuring real-time submission and processing via secure APIs.
  • Social media and digital footprint checks across platforms such as Facebook, Twitter, LinkedIn, Instagram, TikTok, etc., with automated report generation.
  • End-to-end digital integration with PSiRA’s Online Registration System, including secure API development with two-factor authentication and compliance with POPIA and ISO/IEC 27001 standards.
  • Providing monthly consolidated reports on verification outcomes and system performance.
  • Supporting system interoperability, capacity to handle volume fluctuations, and conducting User Acceptance Testing (UAT) with PSiRA’s ICT department prior to go-live.

Technical Requirements

The technical requirements for the service provider include:

  • Development and maintenance of secure RESTful APIs for fingerprint verification and social media checks, with notifications to PSiRA systems.
  • Compatibility with FBI-certified fingerprint scanners supplied by PSiRA.
  • Real-time or near-real-time processing of fingerprint and social media checks, with specified turnaround times (e.g., 12-24 hours for fingerprint verification, 30 minutes for social media reports).
  • Automated retrieval of structured JSON/XML reports, with evidentiary support via screenshots, URLs, or metadata.
  • Compliance with data protection laws, POPIA, and ISO standards.
  • Capacity to handle increased volumes and fluctuations in demand.
  • Provision of monthly performance and improvement reports.
  • Availability of system with a minimum uptime of 99.5% and response times for incident management.

Skills Requirements

The successful bidder must demonstrate:

  • Relevant experience in processing criminal record verifications against SAPS databases.
  • Expertise in social media monitoring and digital footprint analysis across multiple platforms.
  • Technical capability to develop and maintain secure APIs, including two-factor authentication and API integration with existing systems.
  • Proven ability to deliver automated, real-time reporting with structured data formats (JSON/XML).
  • Capacity to provide ongoing system support, UAT collaboration, and system performance monitoring.
  • Experience working with government or large organizations, with references to similar projects.
  • Knowledge of POPIA, ISO/IEC 27001 standards, and digital privacy laws.
This summary is AI generated. Download the tender documents for all the information.

How to Submit a Response / Quote to this Tender

The information needed for submitting your quote is in the description of the tender and the Tender Documents. You will also need documents and templates supplied by the entity that issued the tender, in order to supply the correct business and quote information.

To get the Tender Documents, click on the “Download Tender Documents” button below. This will take you to the Download page for this specific tender. To download the documents, you will need to create a Free Download account and then Login to this account. There is a Registration and Login form on the Download page, or above the tender description on this page. There are also Register and Login links at the top of all pages of this website.

Once you have the Tender Documents, complete them with your details and the quote details and submit to the entity or organisation that issued the tender. The details and method to submit are in the tender description and the tender documents.

Joint Ventures, Consortia and Subcontracting:

Most large tenders are composed of tasks in a number of different fields, and it is not always possible for a single company to cater for all of them, and therefore Joint Ventures and Consortia are formed to then submit a tender together.

Government tenders are also requiring the subcontracting of a percentage of the tender work, and the trouble is then finding Subcontractors to comply with the tender requirements

To assist companies with finding tender partners and subcontractors, you can now submit your contact details and company information on this page, so other interested parties can contact you for purposes of forming Joint Ventures and subcontracting

You will need to supply your details on every tender you are interested in tendering for. For this you need an active Business Listing - Register and Login at My Account to create a Business Listing

NOTE: This is not a tender application form, it is meant to facilitate the meeting of partners to form a Joint Venture or Subcontractor relationship for this tender only


To submit your details for this tender, you will need to Register an account - see the Registration form on this page or go to My Account

If you already registered, please login at My Account

You will also need to create a Business Listing in order to show your information here

Potential Subcontractor and Joint Venture Partners

To view a list of Businesses that match the Categories of this tender,
please Subscribe to a Paid Notification Plan

(If you are already a Paid Subscriber - not Trial, please Login to view this information on this tender)

Why not let us send tenders to your inbox?

from R120 per month