Appointment of Service Provider for Alarm System Installation Including 24/7 Monitoring and Armed Response for the Public Protector in Mafikeng Provincial Office for Period of Three (3) Years.

PPSA2025/26RFQ65

See details below or the tender documentation

Tender Closed on: 2026-02-06 15:00

Armed Response and Alarm Monitoring, CCTV, Access Control, Biometric Security and Alarm Systems, Security Services and Equipment

North West

Public Protector South Africa

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Public Protector South Africa Tenders

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Tender Number: PPSA2025/26RFQ65
Department: Public Protector South Africa
Tender Type: Request for Quotation
Province: National
Closing Date: Friday, 06 February 2026 - 15:00
Place where goods, works or services are required: Public Protector Chambers, CNR Martin & Robinson Street - Mafikeng - Mafikeng - 2745
Special Conditions: NB: Administrative error on the description was corrected.
ENQUIRIES:
Contact Person: kabelo Lekalakala
Email: [email protected]
Telephone number: 012-366-7014
FAX Number: 012-366-7252
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a service provider responsible for the installation of an alarm system, including 24/7 monitoring and armed response, at the Public Protector's Mafikeng Provincial Office. The service is to be provided for a period of three (3) years, ensuring continuous security coverage, incident reporting, and maintenance support.

Scope

The scope of work encompasses:

  • Installation of an alarm system at the Mafikeng Provincial Office, located at the Public Protector Chambers, CNR Martin & Robinson Street, Mafikeng.
  • Provision of 24/7 monitoring services with a response time of 5 to 10 minutes.
  • Deployment of external beams, mini sirens, and UPS batteries as specified.
  • Quarterly preventative maintenance of installed components.
  • Training for designated PPSA staff within 7 working days of installation.
  • All installed components must have a minimum warranty of 12 months.
  • Incident reports to be submitted within 24 hours for every armed response.

Technical Requirements

The technical specifications include:

  • Installation of alarm components such as external beams, mini sirens, and UPS batteries.
  • Provision of 24/7 monitoring and armed response with a response time of 5 to 10 minutes.
  • Quarterly preventative maintenance visits.
  • Training for PPSA staff on system operation within 7 days of installation.
  • All system components must be covered by a 12-month warranty.
  • Incident reporting procedures to PPSA within 24 hours of armed response.

Skills Requirements

The successful service provider must demonstrate:

  • Proven experience in alarm system installation, maintenance, and monitoring services.
  • Certification and licensing, including valid ICASA license for communication equipment.
  • Capability to provide ongoing quarterly maintenance and technical support.
  • Qualified personnel trained in alarm system installation, operation, and emergency response procedures.
  • Ability to respond promptly within the specified response time (5-10 minutes).
  • Experience in training staff on security systems and incident reporting protocols.
  • Compliance with all legal and regulatory requirements, including tax compliance and BBBEE status.
This summary is AI generated. Download the tender documents for all the information.

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