Appointment of Service Provider for the Supply, Installation, Repair, Maintenance and Support on the Telecommunication Hardware and Software for Department of Agriculture (doa) Offices for a Period of 36 Months.

5/2/2/1(003)2025/2026

See details below or the tender documentation

Tender Closed on: 2026-03-10 11:00

ICT Hardware, Software And Network Support Services, Information and Communications Technology, Telecommunications, Broadcasting and WiFi, Telephony, PABX, IP PBX, SIP, VoIP - Supplies, Installation and Maintenance

Gauteng, Pretoria

Department of Agriculture

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Tender Number: 5/2/2/1(003)2025/2026
Department: National - Department of Agriculture
Tender Type: Request for Proposal
Province: National
Closing Date: Tuesday, 10 March 2026 - 11:00
Place where goods, works or services are required: 30 HAMILTON STREET - ARCADIA - PRETORIA - 0001
Special Conditions: NB : The applicable preference point system for this bid is the 80/20 preference point system. (all applicable taxes included)
ENQUIRIES:
Contact Person: Alta Vermaak
Email: [email protected]
Telephone number: 012-312-8382
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified service provider to supply, install, repair, maintain, and support telecommunication hardware and software for the Department of Agriculture (DoA) offices. The engagement is for a period of 36 months, ensuring continuous and reliable telecommunication services to support departmental operations.

Scope

The scope of the tender encompasses:

  • Supply of telecommunication hardware and software as specified by the department.
  • Installation of the provided telecommunication systems at designated DoA office locations.
  • Repair and maintenance services for the telecommunication hardware and software throughout the contract period.
  • Provision of ongoing support services to ensure optimal system performance.
  • Support services include technical assistance, troubleshooting, and system upgrades as needed.

The services are to be delivered over a 36-month period, with no briefing session scheduled, and all activities must comply with the specified technical and contractual requirements.

Technical Requirements

The technical requirements include:

  • Provision of compatible telecommunication hardware and software that meet the department’s specifications.
  • Installation of hardware and software in accordance with industry standards and departmental guidelines.
  • Regular repair and maintenance to ensure system reliability and performance.
  • Support services covering technical troubleshooting, system upgrades, and user assistance.
  • Compliance with government procurement conditions, including inspections, testing, and quality assurance.
  • Provision of warranties for the supplied goods, with a validity period of at least 12 months post-delivery.
  • Adherence to safety, packing, and delivery standards specified in the tender documentation.

Skills Requirements

The successful service provider must demonstrate:

  • Technical expertise in telecommunication hardware and software installation, repair, and maintenance.
  • Experience in managing large-scale telecommunication projects within government or similar environments.
  • Qualified personnel with relevant certifications and skills in telecommunication systems.
  • Ability to provide technical support and training to departmental staff.
  • Knowledge of government procurement processes, contractual obligations, and compliance standards.
  • Capacity to deliver services within specified timeframes and maintain high standards of quality and safety.
This summary is AI generated. Download the tender documents for all the information.

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