Objectives

The primary objective of this tender is to engage a suitably qualified service provider to conduct an organisational Performance Management (PM) maturity assessment for Rand Water. The assessment aims to evaluate PM maturity levels, benchmark against recognized best practices and frameworks, and analyze governance structures, policies, procedures, processes, gap analysis, methodologies, tools, and resourcing models. The service provider will identify strengths, gaps, risks, and opportunities for improvement, providing practical, prioritized recommendations and a high-level roadmap to enhance PM capability, standardization, performance, and value realization across the organization.

Scope

The scope of work includes:

• Conducting a comprehensive PM maturity assessment aligned with recognized frameworks.
• Benchmarking against best practice and best-of-breed PM frameworks.
• Evaluating governance structures, policies, procedures, processes, methodologies, tools, and resourcing models.
• Identifying strengths, gaps, risks, and opportunities for improvement.
• Providing practical, prioritized recommendations and a high-level roadmap to improve PM capabilities, standardization, and performance.

The assessment methodology must be structured and evidence-based, covering improvement initiatives and ensuring alignment with recognized PM maturity frameworks. The project timeline is within 4 months, with a final report due before the end of September 2026.

Technical Requirements

• Demonstrate a structured, evidence-based methodology for assessment and improvement initiatives.
• Alignment of assessment approach with recognized PM maturity frameworks.
• Provision of a detailed work breakdown, schedule, and project program aligned with contractual requirements.
• Access to appropriate tools, software, and equipment for effective assessment, including diagnostic and data analysis tools.
• Submission of a comprehensive company profile, resource organogram, and evidence of human resource capacity.
• Clear description of assessment methodology and timelines, with milestones and deliverables.

Skills Requirements

• Proven experience in conducting organisational PM maturity assessments, with relevant project summaries including client names, scope, duration, and outcomes.
• Strong human resource capacity, including specialists in project/engagement leadership, PM methodology, HR/Talent, or equivalent expertise.
• Access to and proficiency with assessment and diagnostic tools, data collection, and analysis software.
• Ability to develop and implement structured, evidence-based assessment methodologies aligned with recognized frameworks.
• Capability to provide practical recommendations, high-level roadmaps, and detailed project schedules.
• Experience in benchmarking and evaluating governance structures, policies, and processes related to performance management.