Provision of a New Alarm and Armed Response Services – Robertson

RFQ/ARMEDRESPONSE/2026/ROBERTSON

2026-06-23 11:00

Tender Closed on: 2026-07-02 12:00

Armed Response and Alarm Monitoring, CCTV, Access Control, Biometric Security and Alarm Systems, Security Services and Equipment

Cape Town, Robertson, Western Cape

Perishable Products Export Control Board

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Tender Number: RFQ/ARMEDRESPONSE/2026/ROBERTSON
Department: Perishable Products Export Control Board
Tender Type: Request for Quotation
Province: Western Cape
Closing Date: Thursday, 02 July 2026 - 12:00
Place where goods, works or services are required: 45 Silwerboom Avenue - Plattekloof - Cape Town - 7500
Special Conditions: N/A
ENQUIRIES:
Contact Person: Siyasanga Kotshobe
Email: [email protected]
Telephone number: 021-930-1134
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Tuesday, 23 June 2026 - 11:00
Briefing Venue: 12 Paul Kruger Street, Robertson, 6705

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified, competent, and registered security service provider to supply and manage new alarm systems and armed response services in Robertson. The services aim to ensure diligent monitoring, timely response, and maintenance of security equipment over a period of three years, with an option to extend for an additional two years.

Scope

The scope includes:

  • Provision and installation of new security alarm systems at PPECB's Robertson office located at 12 Paul Kruger Street.
  • Monitoring of the alarm systems on an hourly basis.
  • Armed response services with response times from dispatch to site arrival.
  • Maintenance, repairs, and replacement of obsolete or faulty equipment, ensuring all parts carry manufacturer warranties.
  • Use of company-marked vehicles for response.
  • Emergency response coverage when security personnel are unable to perform their duties.
  • Security vetting and mandatory site visits for bidders.

Technical Requirements

The technical specifications include:

  • 24/7 monitoring of PPECB office security systems.
  • Prompt response to security breaches with documented dispatch and response times.
  • Replacement, maintenance, and repairs of security equipment, sourced at market-related prices, with warranties as per manufacturer standards.
  • Provision of company-marked response vehicles and installation of alarm systems with comprehensive warranties.
  • Adherence to service coverage hours as per SLA.
  • Security vetting procedures, including documentation and risk assessment.
  • Mandatory site visit scheduled for 23 June 2026.

Skills Requirements

The successful bidder must demonstrate:

  • Registration and certification with the Private Security Industry Regulatory Authority (PSIRA), including valid PSIRA certificates.
  • Experience in security alarm system installation, maintenance, and armed response services.
  • Presence in the region where services are to be rendered, supported by proof such as municipal utility bills or lease agreements.
  • Provision of references for similar projects and security vehicles.
  • Ability to install, maintain, and warranty alarm systems with reasonable turnaround times.
  • Capability to provide value-added services relevant to the scope of work.
  • Compliance with all legal, safety, and security vetting requirements.
This summary is AI generated. Download the tender documents for all the information.

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