Objectives

The primary objective of this tender is to appoint a qualified security service provider to deliver comprehensive security guarding services at the Pretoria National Botanical Garden (NBG) for a period of three (3) years. The services aim to safeguard the premises, personnel, assets (including plants and animals), visitors, and their valuables against criminal activities and other security threats.

Scope

The scope of work includes:

• Provision of security officers for 24/7 guarding services, including access and exit control, monitoring, patrolling, and emergency response.
• Management of vehicle control systems at main entrances.
• Monitoring and patrolling both high-visitor activity areas and less frequented estate zones.
• Enforcement of internal rules, municipal by-laws, and security policies.
• Support for special functions, exhibitions, or meetings with additional security officers as needed.
• Induction training for security staff regarding site-specific procedures and emergency plans.
• Provision and maintenance of security equipment and communication systems.
• Regular supervision, reporting, and compliance with legal and SANBI policies.

Technical Requirements

The technical requirements include:

• Deployment of security officers across designated posts, including main gates, perimeter fences, buildings, nurseries, and parking areas, with specified grades and numbers.
• Implementation of 12-hour shifts (06:00-18:00 and 18:00-06:00) with coverage for all days of the year.
• Provision of security equipment such as two-way radios, GPS/clocking tags, panic buttons, torches, tasers, pepper sprays, handcuffs, firearms, bulletproof vests, and monitoring systems.
• Installation of electronic guard monitoring/clocking points at strategic locations.
• Supervision and control of security personnel, including site managers and supervisors, with specified qualifications and experience.
• Adherence to SANBI’s security policies, health and safety standards, and relevant legislation.
• Regular reporting, incident documentation, and participation in compliance meetings.
• Site inspection and verification of infrastructure and equipment during the evaluation process.

Skills Requirements

The skills and qualifications required for personnel include:

• PSIRA registration for all security officers and supervisors.
• Minimum of three (3) years’ relevant security experience for guards and supervisors.
• Proficiency in English and at least one other official language.
• Knowledge of SANBI’s site-specific procedures, emergency response, and security policies.
• Competency in operating security equipment such as radios, clocking systems, and monitoring devices.
• Ability to enforce rules, conduct patrols, respond to incidents, and prepare reports.
• Supervisory skills for managing security teams, ensuring compliance, and maintaining operational standards.
• Training and skills development plans demonstrating ongoing capacity building and adherence to PSIRA standards.