Objectives

The primary objective is to engage a qualified service provider to conduct annual maintenance and servicing on four (4) battery-operated tow tractors used for waste and linen transport at Ngwelezane Hospital. The goal is to ensure optimal equipment reliability, safety, and compliance with hospital operational standards through a structured preventative maintenance programme.

Scope of Work

The successful bidder will deliver a comprehensive yearly service for four (4) mobile tow tractors. The contract is once-off, with a strict maximum completion period of three weeks (15 working days) from contract award. All labour, parts, consumables, and transportation costs must be fully inclusive in the quoted price. The service provider must adhere to the hospital's maintenance protocols and submit all mandatory administrative and compliance documentation prior to evaluation.

Technical Requirements

• Equipment Specification: Battery-operated mobile tow tractors designed for waste and linen transport.
• Maintenance Checklist: The service must encompass inspection and servicing of chassis movement, abnormal noise and component looseness, battery health (including electrolyte/top-up procedures), wheel condition, steering wheel and bearing integrity, charging system functionality, lighting systems, braking systems, and thorough machine cleaning.
• Defect Management: All identified faults must be systematically recorded and reported for corrective action.
• Quality Benchmark: Services must comply with the "MO A" quality standard, which denotes the hospital's internal maintenance and operational compliance framework.
• Documentation: Mandatory submission of completed official quotation forms, SBD 4 (Bidder's Disclosure), General and Special Conditions of Contract, SBD 6.1 (Preference Points Claim Form), and updated CIPC registration documents.

Skills Requirements

Although not explicitly itemised, the scope necessitates that the service provider employs certified or experienced technicians proficient in:

• Maintenance and diagnostics of industrial battery-powered material handling and towing equipment.
• Electrical system servicing, including battery management, charging circuits, and motor components.
• Mechanical inspections of steering, braking, suspension, and drivetrain systems.
• Adherence to healthcare facility safety protocols, precise defect logging, and preventative maintenance scheduling.

Key Terms & Unusual Requirements

• MO A Quality Standard: An internal institutional maintenance classification indicating adherence to specific operational, safety, and performance benchmarks set by the procuring hospital.
• Strict Service Timeline: Any quotation proposing a service period exceeding 15 working days will be automatically disqualified.
• 80/20 Preferential Procurement System: Evaluation awards 80 points for price and 20 points for specific transformation goals. Full points are granted to enterprises at least 51% owned by Black people, requiring verifiable CIPC ownership certificates and BBBEE documentation.
• CSD & Tax Compliance: Suppliers must maintain active Central Suppliers Database (CSD) registration with validated SARS tax clearance. Failure to verify compliance results in immediate disqualification.
• Penalties & Performance Security: The contract may require performance security upon award. Delayed performance incurs daily penalties calculated at the prevailing prime interest rate. Persistent non-compliance may trigger contract termination and potential exclusion from public sector procurement for up to ten years.