Objectives

The primary objective is to equip appointed public health officials—including district coordinators, chief executive officers, medical and nursing managers, and operational supervisors—with advanced leadership and governance competencies. The training aims to align managerial practices with the National Health Insurance framework, thereby enhancing operational efficiency, improving healthcare delivery, and strengthening overall health outcomes across targeted districts.

Scope

The contract covers a once-off capacity-building programme for sixty healthcare managers operating within the King Cetshwayo, Umkhanyakude, and Zululand districts. The programme spans ten days, structured into five two-day modules covering:

• Foundational public health principles and community engagement
• Health system operational efficiencies
• Strategic risk management and quality care practices
• Effective healthcare communication models
• Ethical professionalism in resource-constrained environments

The successful bidder will be responsible for designing, printing, and distributing learner guides, delivering all training sessions, issuing certificates of attendance, and ensuring workplace-contextualised learning rather than theoretical academic instruction.

Technical Requirements

Bidders must demonstrate full administrative compliance, including submission of standard bidding disclosure forms, company registration documents, Central Supplier Database verification, and tax clearance certificates. The provider must hold valid accreditation from a Sector Education and Training Authority or the Quality Council for Trades and Occupations. Additional mandatory submissions include a Broad-Based Black Economic Empowerment certificate or sworn affidavit, a sample training manual from a previous leadership or governance course, and verifiable references. Evaluation follows a three-stage process: administrative compliance, technical capability assessment, and price/preference scoring. The procurement utilises an 80/20 preference point system, allocating eighty percent of scoring to competitive pricing and twenty percent to transformation goals. A performance security guarantee must be provided within thirty days of contract award, and general government supply chain management conditions apply throughout the contract term.

Skills Requirements

The lead facilitator must possess a postgraduate health-related qualification (NQF Level 8 or higher) and a minimum of five years’ experience delivering leadership, management, or governance training specifically within the healthcare sector. The facilitator must also demonstrate proven expertise in developing relevant training materials, alongside verifiable experience conducting programmes for healthcare managers in both the KwaZulu-Natal provincial context and the National Health Insurance implementation landscape. Detailed curriculum vitae and traceable professional references must accompany the quotation.

Key Terms & Conditions

The tender incorporates several specialised procurement and training concepts requiring clarification:

• National Health Insurance (NHI): South Africa’s ongoing healthcare reform initiative designed to achieve universal coverage; all training content must be explicitly contextualised to support NHI rollout and manager readiness.
• SETA/QCTO Accreditation: Mandatory national recognition ensuring the training provider adheres to established educational, pedagogical, and competency standards for vocational and professional development.
• 80/20 Preference Point System: A statutory procurement scoring mechanism that prioritises both cost-effectiveness and socio-economic transformation, with full points awarded to enterprises wholly owned by historically disadvantaged individuals.
• Standard Bidding Document (SBD) Forms: Government-mandated compliance templates governing conflict-of-interest declarations, supplier disclosures, and preference claims to ensure transparency and adherence to national supply chain regulations.