Tender Summary

Objectives

The primary objective is to securely and seamlessly migrate the organization’s Google Workspace environment to an already-provisioned Microsoft 365 E3 tenant. The engagement aims to execute a structured, once-off transition that includes comprehensive pre-migration assessment, large-scale data migration, validation testing, and a mandatory 60-day post-implementation support period to resolve issues before final handover to internal ICT operations.

Scope of Work

The project is structured into four defined phases:

• Phase 1: Pre-Migration Assessment & Planning – Conduct a technical audit of Google Single Sign-On (SSO) usage to identify third-party services authenticated via Google credentials, and map shared document permissions and access controls.
• Phase 2: Tenant-to-Tenant Data Migration – Transfer all specified workloads, including emails, contacts, calendars, personal Google Drive files, Shared Drives, and Google Groups.
• Phase 3: Google Vault Migration – Explicitly marked as not applicable.
• Phase 4: Support & Handover – Deliver complete project documentation and provide a mandatory 60-day post-migration support window for snag resolution. Final handover occurs only after successful issue clearance.

Strict Exclusions: Microsoft 365 tenant configuration, Active Directory synchronization, multi-factor authentication setup, automated Outlook profile configuration, end-user training, and ongoing managed services are explicitly excluded and will be handled internally.

Technical Requirements

• Source Environment: Google Workspace (single domain).
• Target Environment: Microsoft 365 E3 (pre-configured tenant ready for use).
• Data Volume: 589 mailboxes (~10 TB), 589 Google Drive accounts (~30 TB), 384 Shared Drives, and 305 Google Groups.
• Tooling: Bidders must supply their own third-party migration utilities if required by their proposed methodology.
• Documentation: Submission must include a detailed project methodology document explicitly outlining the technical approach, tools, and step-by-step procedures for the Phase 1 SSO audit and permission mapping.
• Compliance: Full adherence to standard public procurement documentation, tax verification, Central Supplier Database registration, and Broad-Based Black Economic Empowerment (B-BBEE) reporting is mandatory.

Skills & Qualifications Requirements

• Mandatory Certification: Active top-tier Microsoft Partnership status, specifically holding either a Microsoft Solutions Partner designation for Microsoft Cloud or recognized FastTrack Partner status. Official Microsoft-issued proof and Partner ID must be provided for direct verification.
• Technical Expertise: Proven experience in large-scale, tenant-to-tenant cloud migrations, identity federation audits, and complex permission/data mapping across hybrid environments.
• Project Management: Capability to deliver phased execution within agreed timelines, manage risk, and coordinate closely with internal infrastructure teams.
• Regulatory Knowledge: Proficiency in South African procurement, tax, occupational health and safety, and preferential scoring frameworks.

Notes on Unusual or Complicated Terms

• Tenant-to-Tenant Migration: A complex process involving the secure transfer of user data, configurations, and permissions between two distinct cloud ecosystems while minimizing service disruption and data loss.
• Google SSO Audit: A technical review identifying external applications and services that rely on Google credentials for authentication, requiring reconfiguration or credential updates post-migration to maintain functionality.
• 80/20 Preference Point System: A South African procurement evaluation model allocating 80 points to competitive pricing and 20 points to socio-economic goals, primarily B-BBEE status levels.
• Standard Bidding Documents (SBDs): Prescribed government forms used to verify bidder eligibility, tax compliance, pricing structures, and ethical declarations throughout the evaluation process.