Objectives

The primary objective is to supply and deliver two (02) portable ultrasound dental scaler units to Inanda Community Health Centre. The equipment is intended to support dental hygiene services by facilitating efficient plaque and calculus removal, and promoting gum health restoration.

Scope

The contract covers the end-to-end provision of the dental scaler units, including:

• Supply, delivery, and installation of two compliant units within four (4) weeks of order placement.
• Provision of starter packs, essential accessories, and consumables for immediate clinical operation.
• Commissioning, performance testing, and acceptance by Health Technology Services.
• Comprehensive training for clinical end-users and in-house technical staff.
• A minimum twelve (12)-month warranty covering all labour, spare parts, travel, scheduled maintenance, and regulatory QA testing.
• Submission of physical samples for objective evaluation by top-scoring bidders.
• Full compliance with public procurement regulations, administrative documentation, and preferential scoring frameworks.

Technical Requirements

Bidders must ensure the offered units meet the following specifications and regulatory standards:

• Core Specifications: Maximum 500 ml water tank, five included tips (G1, G2, G4, P1, E1), ten adjustable power levels, and ergonomic handpieces that do not generate excessive heat during prolonged use.
• Electrical & Safety Compliance: Hospital-grade mains cables, SANS-approved 15 Amp plugs, and CE marking. If classified under hazardous substances, a valid Radiation Control licence is mandatory.
• Documentation: Two sets each of original English-language user, operation, and service manuals (physical and digital formats), including fault-finding guides, circuit diagrams, PCB layouts, and part numbers.
• Warranty & Support: Twelve-month guarantee effective upon successful commissioning. All breakdown repairs, preventive maintenance, QA testing, spare parts, and technician travel must be covered at no additional cost. Downtime extends the warranty period day-for-day.
• Training: Full operational training for end-users and advanced PCB-level calibration, maintenance, and repair training for institutional technicians.

Skills & Capacity Requirements

Bidders must demonstrate proven capability and local infrastructure to fulfill the contract:

• Maintain a well-established service and repair facility within KwaZulu-Natal, staffed by Original Equipment Manufacturer (OEM)-trained technicians.
• Provide documented proof of manufacturer authorization or valid joint venture agreements.
• Demonstrate financial and operational capacity to deliver within the stipulated timeframe without prior default history.
• Hold valid Central Supplier Database (CSD) registration, SARS tax clearance, and appropriate B-BBEE status verification.
• Capable of providing detailed technical demonstrations and arranging site visits if the model is unfamiliar to the procuring authority.

Key Terms & Compliance Notes

Preferential Procurement (80/20 System): Evaluation allocates 80 points to price competitiveness and 20 points to specific socio-economic goals, primarily companies with at least 51% Black South African ownership. Proof of ownership must be submitted via ID copies.

SBD Forms & Disclosure: Bidders must complete standard government disclosure forms (SBD 4 and SBD 6.1) declaring conflicts of interest, state employment ties, and preference point claims. Failure to submit results in automatic disqualification.

Sample Submission: Top-scoring bidders will be required to submit physical samples for objective evaluation. Rejection of all samples triggers a fresh procurement process.

Note on Specification Alignment: While the tender title references dental scalers, certain attached technical clauses reference broader medical imaging standards. Bidders must strictly comply with the dental scaler specifications outlined in Annexure A, while satisfying all general medical device compliance, safety, and serviceability clauses.