Objectives

The primary objective is to secure a qualified service provider to inspect, maintain, and service Uninterruptible Power Supply (UPS) units across multiple departments at Osindisweni Hospital. The aim is to ensure uninterrupted power backup for critical medical and administrative equipment, prevent system failures, and extend the operational lifespan of the installed hardware through professional maintenance.

Scope of Work

The contractor will be responsible for:

• Conducting on-site visits to measure, inspect, and assess the condition of designated UPS units.
• Performing comprehensive servicing and diagnostic checks on four specific hospital locations.
• Producing a detailed technical report documenting findings, recommendations, and any required interventions.
• Maintaining strict adherence to hospital security protocols and ensuring all work areas are cleaned and cleared of debris upon completion.
• Implementing the Expanded Public Works Programme (EPWP) by employing unskilled labour from the surrounding community.
• Providing a twelve-month guarantee on all workmanship and materials supplied.
• Coordinating a formal site handover with the Maintenance Supervisor prior to commencement.

Technical Requirements

Bidders must demonstrate the capability to service the following specific UPS installations:

• Pharmacy Manager’s Office: Three Eaton Ellipse Pro units (specific serial numbers referenced in the tender).
• Pharmacy Stores: One Eaton Ellipse Pro unit (specific serial number referenced).
• Human Resources Manager’s Office: One APC unit (specific serial number referenced).
• Server Room (New Wing): One PSS unit (specific serial number referenced).

Additional technical stipulations include:

• All work, materials, and tools must comply with SANS/SABS standards and the Occupational Health and Safety Act (Act 85 of 1993).
• The contractor must supply all necessary equipment and tools required to execute the contract.
• CIDB Grading EB is mandatory for qualification.
• Quotations must be firm for the duration of the contract, inclusive of all taxes, delivery, and incidental costs.
• No variations will be accepted for failure to conduct preliminary site measurements.

Skills Requirements

The successful bidder must deploy competent, certified technicians with specialized expertise in UPS maintenance and power management systems. Required competencies include:

• Proficiency in battery testing, load analysis, firmware updates, and fault diagnosis for commercial-grade UPS systems.
• Strong knowledge of electrical safety protocols, arc flash prevention, and compliance with national health and safety legislation.
• Ability to accurately document technical findings and compile comprehensive, actionable service reports.
• Experience in supervising EPWP workers while maintaining quality assurance, productivity targets, and strict safety compliance.

Notes on Unusual or Complicated Terms

EPWP Programme: The Expanded Public Works Programme is a South African government mandate requiring public sector contractors to allocate a portion of unskilled labour opportunities to local community members. Contractors must provide appropriate personal protective equipment (PPE), maintain verified attendance registers, and submit proof of wage payments.

CIDB Grading EB: Refers to the Construction Industry Development Board classification for electrical and mechanical engineering works. Grade EB indicates the contractor possesses the financial turnover and technical capacity to execute projects valued up to R1 million.

80/20 Preference Point System: A standard South African public procurement evaluation model where 80 points are awarded based on competitive pricing and 20 points are allocated for specific socio-economic transformation goals, specifically targeting companies with at least 51% Black ownership.