Objectives

The primary objective of this tender is to appoint a competent and compliant service provider to deliver comprehensive pest control services at Osindisweni Hospital for the KwaZulu-Natal Department of Health. The goal is to maintain a hygienic, safe, and clinically compliant healthcare environment throughout the 2027 calendar year by implementing effective, standardized pest management interventions.

Scope

The contract encompasses the full provision of pest control services across the hospital premises from January to December 2027. This includes routine site inspections, targeted treatment applications, ongoing monitoring, documentation, and reporting aligned with the department's internal specifications. The service provider is responsible for supplying all necessary personnel, equipment, chemicals, and logistical support required to execute the work. All costs, including delivery, labor, materials, and taxes, must be bundled into a single firm quotation. Performance is bound by the hospital's supply chain management framework and applicable health and safety regulations.

Technical Requirements

• All pest control products and application methods must comply with or exceed relevant South African National Standards (SANS/SABS).
• Supplied products must retain a minimum shelf life of six months upon delivery; expired, used, or second-hand items are strictly prohibited.
• Bidders must formally confirm compliance with the attached technical specification document.
• Top-scoring bidders may be required to submit physical samples of proposed products for independent evaluation prior to contract award.
• The provider must grant unrestricted access to hospital premises for departmental inspections and bear all costs associated with non-compliant testing or analysis.
• A twelve-month warranty applies to all goods and services, covering defects arising from design, materials, or workmanship.

Skills and Qualifications Requirements

• Valid CIPC company registration and active Central Suppliers Database (CSD) verification status.
• SARS tax compliance confirmation, typically verified via a valid PIN or clearance certificate.
• Broad-Based Black Economic Empowerment (B-BBEE) status verification certificate or a sworn affidavit (applicable for Exempt Micro Enterprises and Qualifying Small Enterprises).
• Proven operational and financial capacity to execute the contract, with no history of unexcused delivery defaults or inclusion on the Register for Tender Defaulters.
• Mandatory attendance at a compulsory briefing session; absence results in immediate disqualification.
• Ability to complete all official returnable forms accurately, including preference point claim documentation.

Notable Contractual Terms and Conditions

• Cover-Quoting Prohibition: Submitting multiple quotations under different company names for the same opportunity is classified as fraudulent cover-quoting. Verification triggers automatic disqualification and potential legal action.
• Performance Security: Successful bidders must provide a bank guarantee or certified cheque within thirty days of award to guarantee contract fulfillment. Funds are held as compensation for breach or non-performance.
• Delay Penalties: Failure to perform within agreed timelines incurs daily financial deductions calculated at the current prime interest rate until obligations are met.
• Termination & Restriction Clauses: The department reserves the right to terminate the contract for default, corruption, or fraud. Offenders may face a public sector trading restriction of up to ten years.
• Sample Submission Protocol: Only the highest-scoring responsive bidders will be invited to submit product samples via email. Rejection of samples or failure to participate may restart the entire procurement process.
• Five-Stage Evaluation Process: Quotations pass through mandatory administrative, capacity, specification, pricing/preference, and sample evaluation stages. Missing any required returnable document renders the bid non-responsive and ineligible for further consideration.