Tender Summary: Repair Chairs

Objectives

The primary objective is to restore functional, ergonomic office seating for the Internal Audit Section of the Nelson Mandela Bay Municipality. The municipality seeks a reliable service provider capable of diagnosing mechanical failures, sourcing compatible replacement components, and executing efficient on-site repairs to maintain workplace productivity.

Scope

The tender covers a single lot of comprehensive chair repair services to be performed at the Internal Audit Section, located on the fourth floor of the Starport Building. The scope includes:

• Replacement and installation of one swivel/tilt mechanism.
• Supply and fitting of two castor and pin assemblies.
• Repair or replacement of the back rake mechanism.
• All labour, tools, materials, and call-out expenses.

The service provider is responsible for end-to-end execution, including initial assessment, part procurement, on-site installation, quality testing, and final handover.

Technical Requirements

• Component Compatibility: Replacement parts must match or exceed original equipment manufacturer (OEM) specifications for durability and safety.
• Bundled Pricing: All costs must be consolidated into a single unit price per lot. Separate charges for labour, materials, or travel are prohibited.
• Electronic Submission: Tenders must be uploaded through the municipality’s online procurement platform. Fax or hard-copy submissions will be rejected.
• Price Validity: Quoted rates must remain fixed for a minimum of thirty days from the closing date.
• Mandatory Registration: Contract award is conditional upon successful onboarding onto the Nelson Mandela Bay Supplier Database, including tax compliance and transformation certification.

Skills Requirements

Although not explicitly itemised, the nature of the work demands the following competencies:

• Proficiency in mechanical assembly, troubleshooting, and repair of commercial office furniture.
• Expertise in handling swivel bases, tilt controls, gas lifts, and caster wheel installations.
• Ability to safely adjust tension systems and pivot linkages for back rake functions.
• On-site service discipline, including punctuality, use of personal protective equipment, and minimal disruption to municipal operations.
• Familiarity with public sector supply chain management protocols and preferential procurement regulations.

Explanation of Key Terms

• 80/20 System: A preferential procurement scoring framework mandated by South African law. Eighty percent of evaluation points are allocated to price competitiveness, while twenty percent are reserved for socio-economic transformation criteria (e.g., black-owned, women-owned, or locally registered enterprises).
• Call-Out Fee: A standard industry charge covering technician travel, administrative processing, and initial site assessment for service requests.
• Nelson Mandela Bay Supplier Database: The municipality’s mandatory vendor registry. Contractors must complete digital onboarding, verify tax standing, and submit B-BBEE documentation before being eligible for contract execution or payment.
• Back Rake Mechanism: A reclining feature in executive office chairs that allows the backrest to tilt backward while stabilising the seat. Repair typically involves adjusting tension springs, pivot bolts, or hydraulic linkages to restore smooth operation.