Objectives

The primary objective of this tender is to engage a qualified service provider for the routine maintenance, troubleshooting, and servicing of a mortuary refrigerator at the KwaMashu Community Health Centre. The goal is to ensure continuous, reliable cold-storage functionality for deceased persons, prevent equipment failure, and maintain strict compliance with health, safety, and quality standards.

Scope

This is a once-off service contract covering the maintenance of a mortuary fridge, specifically including two cooling units. The scope encompasses comprehensive preventive maintenance, diagnostics, cleaning, inspection, and minor repairs. Scheduled tasks include verifying operational status, monitoring noise and vibration levels, testing thermostat and selector switch functions, cleaning filter media and evaporator/condenser coils, inspecting pipe insulation and condensate drains, examining electrical components (capacitors, compressors, solenoids, overload relays), checking resistance heaters and de-icing statistics, verifying baffle boards and air vents, and scraping, treating, and repainting all rusted surfaces including grills and architraves. All activities must be recorded on the provided maintenance schedule.

Technical Requirements

• Compliance with SABS quality standards for refrigeration and cooling equipment.
• Submission of a fully completed bill of quantities and a firm, all-inclusive quotation valid for 90 days.
• Provision of a minimum six-month guarantee/warranty on all serviced components and workmanship.
• Mandatory submission of an Occupational Health and Safety (OHS) file prior to any site work commencing.
• Detailed method statement outlining execution procedures, safety controls, and quality assurance steps.
• Proof of liability insurance or a formal letter of intent.
• At least one verifiable reference from a previous similar project, supported by a completion certificate or official order number.
• Strict adherence to full personal protective equipment (PPE) protocols throughout the engagement.
• Registration and verification on the Central Supplier Database (CSD) with valid tax clearance status.
• Acceptance of standard government General Conditions of Contract, including penalty deductions for delayed performance and termination clauses for non-compliance.

Skills Requirements

Bidders must demonstrate proven technical competency in commercial and medical refrigeration maintenance, with specific experience handling mortuary cooling units. Required capabilities include HVAC/R diagnostic and repair skills, electrical circuit troubleshooting, compressor and capacitor servicing, refrigerant leak detection, and mechanical component replacement. Contractors must also possess surface restoration skills for rust treatment and industrial painting. Administrative and compliance competencies are equally critical, including the ability to compile OHS documentation, develop method statements, manage warranty claims, and navigate public sector procurement and reporting requirements.

Explanation of Unusual or Complicated Terms

• CIDB Grade 1ME: A Construction Industry Development Board classification indicating basic competence in mechanical engineering construction works. Level 1 is suitable for low-value, straightforward projects and serves as a minimum regulatory threshold for this contract.
• 80/20 Preference Point System: A South African preferential procurement model where 80 evaluation points are allocated to price competitiveness and 20 points to specific socio-economic goals. For this tender, the 20 points are exclusively reserved for enterprises physically located within the Ethekwini District to stimulate local economic participation.
• OHS File: A comprehensive documentation package demonstrating compliance with national occupational health and safety legislation. It typically includes risk assessments, site-specific safety protocols, emergency procedures, and worker training records. Submission is mandatory before any physical work begins.
• Method Statement: A formal operational document detailing step-by-step work procedures, resource allocation, hazard identification, control measures, and quality checkpoints. It ensures standardized, safe, and efficient service delivery aligned with institutional expectations.