Tender Summary: Fix and Service Glass Doors and Windows

Objectives

The Artscape Theatre Centre seeks to engage a qualified contractor to provide repair and maintenance services for glass doors and windows. The primary objective is to restore and maintain the functionality, safety, and aesthetic integrity of glazing assets within the theatre facility through a competitive procurement process.

Scope of Work

The scope covers the fixing and servicing of glass doors and windows. Key activities include:

• Assessment and diagnosis of defects in glazing systems.
• Repair and replacement of damaged glass panels, frames, and associated hardware.
• Routine servicing and maintenance to ensure ongoing performance.
• Execution of works in compliance with the employer's specifications and site requirements.

This engagement is conducted under a Request for Quotation (RFQ) framework, requiring tenderers to submit quotations based on the prescribed tender documentation.

Technical Requirements

• Contractor Grading: Tenderers must hold a minimum CIDB contractor grading of 1GB or higher.
• Documentation: Tenders must be submitted exclusively using the official tender documentation issued by the employer. Deviations from the prescribed format may result in rejection.
• Submission Protocols: Strict adherence to requirements regarding sealing, addressing, delivery methods, opening procedures, and assessment criteria as detailed in the tender data is mandatory.
• Timeline:
  • A compulsory clarification meeting will be held at Artscape Stage Door on 18 November 2026 at 11h00.
  • Closing time for tender receipt is 13h00 on Tuesday, 24 November 2026.
  • Late tenders will not be accepted.
• Preferences: Preference points are allocated to tenderers who meet the minimum grading threshold of 1GB or higher.

Skills and Capacity Requirements

Specific personnel qualifications are not itemized in the notice; however, the technical requirements imply the following capabilities:

• Technical Competence: Demonstrated ability to execute glazing works, including door and window repair, installation, and maintenance.
• Financial and Operational Capacity: Compliance with CIDB grading 1GB requires the contractor to possess sufficient financial turnover, access to necessary plant and equipment, and robust project management structures to deliver the scope effectively.
• Regulatory Compliance: Ability to operate within the standards and regulations applicable to construction and glazing services.

Explanation of Terms

CIDB

Construction Industry Development Board. A statutory body responsible for regulating the construction industry, promoting sector development, and establishing contractor grading systems to ensure capability and reliability.

1GB

A contractor grading category within the CIDB system. It represents a specific tier of financial capacity and project execution capability, indicating the contractor is authorized to undertake projects up to a defined monetary limit appropriate for this grade.

RFQ

Request for Quotation. A procurement method utilized for goods and services where price is a primary determinant, and the process is streamlined compared to full open tenders, often suitable for lower-value or standardized contracts.

eTender

An electronic platform or system used for the publication, management, and submission of tender documents, enabling digital participation in the procurement process.