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Provision of Travel Management Services to South African National Parks for a Period of Three (3) Years

GNP-091-25

2025-10-03 00:00

Tender Closed on: 2025-10-17 11:00

South African National Parks

South African National Parks Tenders

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Groenkloof National Park (Head Office)

Documents

  • TRAVEL MANAGEMENT SERVICES BID DOCUMENT – Final

Enquiries

Bidding Enquiries

Technical Enquiries

How To Apply

Briefing Session

Compulsory Virtual Clarification Meeting

Date: Friday, 03 October 2025

Meeting ID: 321 149 032 060 8
Passcode: Fk3eg6pJ
Teams’ platform will open at 10h30 to allow members to register and stabilize their network and will close at 11h00. No entry will be allowed from 11h01.

Bid Submission

Groenkloof National Park
643 Leyds Street, Muckleneuk, Pretoria
(MAIN GATE – TENDER BOX)

Closing Date

17 October 2025 at 11:00 AM

Tender Summary

Objectives

The primary objective of this tender is to appoint a service provider to deliver comprehensive Travel Management Services to South African National Parks (SANParks) for a period of three (3) years. The aim is to ensure efficient, cost-effective, and seamless travel arrangements for SANParks employees, contractors, consultants, guests, and authorized persons, supporting the organization’s mandate to conserve and manage national parks and their biodiversity.

Scope

The scope of work includes, but is not limited to:

  • Provision of travel reservations and ticketing (air, accommodation, car rentals, shuttles, conference venues)
  • Management of after-hours and emergency travel services
  • Booking and management of visas and other travel documentation
  • Implementation of back-office solutions for invoicing, billing, and reconciliation
  • Provision of value-added services such as reporting, technology solutions, and travel apps
  • Negotiation and management of travel service provider agreements to obtain economies of scale
  • Regular reporting and performance reviews aligned with cost containment and service standards

Technical Requirements

The technical requirements include:

  • Accreditation with the Association of South African Travel Agents (ASATA) and International Air Transport Association (IATA)
  • Provision of a reliable and integrated booking management system (GDS or OTA platforms)
  • Demonstrated capacity with qualified personnel, including a Key Accounts Manager with minimum 8 years’ experience
  • Financial stability evidenced by a letter from a Financial Service Provider confirming a credit facility of at least R3 million
  • Ability to deliver seamless, secure, and compliant travel services in line with SANParks policies and national regulations
  • Provision of detailed reports, reconciliation, and management information systems
  • Adherence to cost containment instructions and ability to offer competitive rates

Skills Requirements

The successful bidder must demonstrate:

  • Expertise in travel management, including reservations, ticketing, and visa processing
  • Experience in managing large-scale travel operations with a focus on government or public sector clients
  • Strong negotiation skills to secure favorable rates with airlines, hotels, car rental companies, and other service providers
  • Proficiency in using advanced booking and reporting systems, with the ability to generate comprehensive management reports
  • Capacity to provide 24/7 emergency and after-hours support
  • Ability to implement innovative travel solutions, including mobile apps and online platforms
  • Compliance with legal, legislative, and regulatory frameworks, including POPIA and procurement policies
This summary is AI generated. Download the tender documents for all the information.

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