PROJECT NAME: (RE-ADVERTISEMENT) CUSTOMER CARE TRAINING FOR 30 ADM EMPLOYEES
BID NO.: 8/2/116/2025-2026R
Bids are hereby invited for the (Re-Advertisement) Customer Care Training for 30 ADM Employees
The minimum specifications are detailed in the Bid document.
Bid documents are available on ADM’s website – www.amathole.gov.za. The documents will be available on Friday, 05 June 2026
Technical Enquiries should be addressed to S. Jadula on 043 783 2618 or Email This email address is being protected from spambots. You need JavaScript enabled to view it.
Completed bid documents are to be placed in a sealed envelope endorsed " (RE-ADVERTISEMENT) CUSTOMER CARE TRAINING FOR 30 ADM EMPLOYEES: BID No. 8/2/116/2025-2026R – AMATHOLE DISTRICT MUNICIPALITY" must be deposited in the Bid Box, at the offices of the Amathole District Municipality, Ground Floor, 15 Rees Street, Quigney, East London, 5201, not later than 11h00 on Friday, 12 June 2026, at which time the bids will be opened in public.
Bidders to note that a Functionality assessment will be undertaken. The Functionality assessment criteria and points are as follows:
|
CRITERIA |
POINTS |
|
1. |
Experience |
40 |
|
2. |
Expertise |
40 |
|
3. |
Methodology |
20 |
|
GRAND TOTAL |
100 |
|
A minimum score of 60 points out 100 in total in the technical evaluation criteria must be scored in order to proceed to the Financial Evaluation
BIDDERS SHALL TAKE NOTE OF THE FOLLOWING BID CONDITIONS:
[a] The Amathole District Municipality Supply Chain Management Policy will apply;
[b] The Amathole District Municipality does not bind itself to accept the highest point scorer or any other quotation and reserves the right to accept the whole or part of the quotation;
[c] Bids which are late, incomplete, unsigned or submitted by facsimile or electronically, will not be accepted.
[d] Price(s) quoted must be valid for at least thirty (30) days from date of your offer.
[e] Price(s) quoted must be firm and must specify whether inclusive of VAT (if a VAT vendor).
[f] For all transactions your tax reference number/pin at SARS must be furnished.
[g] Successful bidders will be required to register as a supplier/service provider on the National Treasury’s Central Supplier Database, if not already registered
