Routine & Related Breakdown Maintenance for Automated Doors, Gates, and Access Control Equipment

RFQ-1022-2026-11-210952

2026-11-12 11:00

2026-11-23 12:00

Department of Health Western Cape

2 EB

Building Upgrades, Refurbishments and Maintenance, CCTV, Access Control, Biometric Security and Alarm Systems, Doors, Roller Doors and Garage Doors, Security Services and Equipment

Cape Town, Western Cape

Western Cape - Department of Health

Western Cape - Department of Health Tenders

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Tender Notice and Invitation to Tender
ROUTINE & RELATED BREAKDOWN MAINTENANCE FOR AUTOMATED DOORS,
GATES, AND ACCESS CONTROL EQUIPMENT
Employer Tender Number: RFQ-1022-2026-11-210952
cidb Reference Number: 100124105
DEPARTMENT OF HEALTH WESTERN CAPE INVITES TENDERS FOR RED CROSS WAR MEMORIAL CHILDREN’S HOSPITAL
HEREBY INVITES ALL INTERESTED PROSPECTIVE SERVICE PROVIDERS TO QUOTE ON THE REQUEST FOR THE
FOLLOWING:
·
ROUTINE & RELATED BREAKDOWN MAINTENANCE FOR AUTOMATED DOORS, GATES, AND ACCESS CONTROL
EQUIPMENT FOR A THIRTY-SIX (36) MONTH PERIOD
PLEASE ENSURE THAT THE ATTACHED DOCUMENT IS FULLY COMPLETED. INCOMPLETE SUBMISSIONS MAY AFFECT THE
EVALUATION OF YOUR OFFER. SHOULD IT BE REQUIRED, YOU MAY BE REQUESTED TO PROVIDE THE COMPLETE
DOCUMENT UPON THE CLOSURE OF THE EVENT. SERVICE PROVIDERS WILL BE ABLE TO PROVIDE A MINIMUM OF 48
HOURS FROM REQUEST TO SUBMIT THE COMPLETED DOCUMENT.
SITE MEETING SCHEDULE:
·

MEETING DATE: 12TH OF NOVEMBER 2026

·

MEETING TIME: 11:00 AM

·

LOCATION/VENUE: WORKSHOP AT RED CROSS WAR MEMORIAL CHILDREN’S HOSPITAL.

PROSPECTIVE SERVICE PROVIDERS (PSP) MUST ENSURE TO MEET AT VENUE/LOCATION BEFORE 11H00 AND ARE
REMINDED THAT NO ACCESS WILL BE PERMITTED TO THE VENUE LATER THAN 11H15.
NOTICE:
ATTENDANCE AT THE SITE MEETING IS MANDATORY. ONLY THE OFFERS FROM SERVICE PROVIDERS WHO ATTEND THE
MEETING WILL BE CONSIDERED FOR THE REQUEST FOR QUOTATION (RFQ).
ONLY THOSE TENDERERS WHO ARE REGISTERED WITH THE CIDB, OR ARE CAPABLE OF BEING SO PRIOR TO THE
EVALUATION OF SUBMISSIONS, IN A CONTRACTOR GRADING DESIGNATION EQUAL TO OR HIGHER THAN A CONTRACTOR
GRADING DESIGNATION DETERMINED IN ACCORDANCE WITH THE SUM TENDERED, OR A VALUE DETERMINED IN
ACCORDANCE WITH REGULATION 25 (1B) OR 25(7A) OF THE CONSTRUCTION INDUSTRY DEVELOPMENT REGULATIONS,
FOR A GRADE 1 OR HIGHER CLASS OF CONSTRUCTION WORK (EB 1-9), ARE ELIGIBLE TO HAVE THEIR TENDERS
EVALUATED.
It is estimated that tenderers should have a cidb contractor grading of 2EB or higher.
Preferences are offered to tenderers who Suppliers who specialise in access control maintenance.
Only tenderers who Bidders who are registered under the following CIDB grading - EB Grade 1 are eligible to submit tenders.

Please note:
The documents will be accessible on the e-PS portal from 12:00
pm on the 3rd of November 2026, under the following reference: RFQ-1022-2026-11-210952
Queries relating to the issues of these documents may be addressed to:
Siyabonga Ntsonkotha
Tel No. 0216585892
E-mail. [email protected]
or
Owethu Zibaya
Tel No. 0216585698
E-mail. [email protected]
or
Mujaahid Collison
Tel No. 0216585781
E-mail. [email protected]
A compulsory clarification meeting with representitives of the Employer will take place at Workshop at Red Cross War Memorial
Children’s Hospital. on 12 November 2026 starting at 11h00.
The closing time for receipt of Tenders is 12h00 on Monday, November 23, 2026.
Emailed and Late Tenders will not be accepted.
Tenders may only be submitted on the tender documentation that is issued.
Requirements for sealing, addressing, delivering, opening and assessment of Tenders are stated in the Tender Data.

Page: 2



Additional Information:
Employer Name: Department of Health Western Cape
Province: Western Cape
Municipality: City of Cape Town Metropolitan
Closing Date: 2026-11-23 12:00
Site Meeting: Yes
Briefing Date: 2026-11-12 11:00
CIDB Class: 2 EB
Subcategory:
Documents Available from: 03 November 2026

Tender Summary

Objectives

The primary objective is to secure a competent service provider to maintain the reliability, safety, and regulatory compliance of automated entry and security infrastructure at the Red Cross War Memorial Children’s Hospital. The contract focuses on preventing equipment failure through scheduled servicing and ensuring rapid restoration of functionality when breakdowns occur, thereby supporting uninterrupted hospital operations.

Scope of Work

The scope covers routine preventive maintenance and related breakdown repairs for all automated doors, gates, and access control equipment located at the specified hospital facility. The agreement spans a fixed period of thirty-six (36) months. Deliverables include scheduled inspections, lubrication, calibration, software/firmware updates, fault diagnosis, component replacement, and emergency call-out responses to restore system functionality.

Technical Requirements

  • Mandatory Site Meeting: Attendance at a compulsory clarification meeting on 12 November 2026 at 11:00 AM at the hospital workshop is strictly required. Providers arriving after 11:15 AM will be excluded from consideration.
  • Documentation Completeness: All tender forms must be fully completed. Incomplete submissions may adversely affect evaluation or require full completion within forty-eight (48) hours if formally requested.
  • Submission Protocols: Tenders must follow official sealing, addressing, and delivery guidelines. Late submissions or those submitted via email will be rejected.
  • Healthcare Environment Compliance: Maintenance activities must comply with hospital infection control standards, noise restrictions, and patient safety protocols, ensuring minimal disruption to clinical operations.

Skills and Qualification Requirements

  • CIDB Registration: Bidders must be registered with the Construction Industry Development Board (CIDB). A minimum contractor grading of 2EB or higher is required. Note: CIDB grading is a South African classification system that evaluates a contractor’s financial turnover, plant and equipment availability, management capability, and past performance to determine suitability for projects of specific monetary thresholds.
  • Specialized Expertise: Preference is awarded to suppliers with demonstrated specialization in access control maintenance and automated door/gate systems.
  • Technical Competence: Providers must employ qualified technicians proficient in electro-mechanical and electronic access systems, including knowledge of relevant electrical safety standards, lockout/tagout procedures, and diagnostic tools for modern access control hardware.
This summary is AI generated. Download the tender documents for all the information.

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