Objectives

The primary objective is to appoint a qualified service provider to deliver comprehensive pest control services across the Mnquma Cluster under the Amathole Health District in the Eastern Cape Province for a fixed period of twelve months. The contract aims to maintain a safe, hygienic, and legally compliant working environment in healthcare facilities, aligning with the Occupational Health and Safety Act and provincial health standards.

Scope of Work

The successful bidder(s) will provide integrated pest management services across multiple hospitals and clinics within the cluster. The contract will be awarded to two providers, with service areas divided geographically. Key deliverables include:

• Initial treatment followed by two mandatory follow-up visits for recurring pests.
• Management of cockroaches, rodents, ants, creeping insects, flying insects, bedbugs, fleas, reptiles (including snake removal), and stinging insects.
• Strategic placement of interior and exterior rodent bait stations.
• Application of South African Bureau of Standards (SABS)-approved chemicals using spray and gel methods.
• Preventative disinfection, building cleaning, and routine inspections to mitigate future infestations.
• Quarterly scheduled treatments and provision of emergency 24-hour response capabilities.
• Detailed record-keeping, quarterly progress reporting, and issuance of completion certificates after each service intervention.

Services must be rendered during core business hours (08:00–16:30), with full operational deployment possible within fourteen days of receiving an official work order.

Technical Requirements

• Regulatory Compliance: Strict adherence to the Occupational Health and Safety Act (No. 85 of 1993), the Fertilizers, Farm Feeds, Agricultural Remedies and Stock Remedies Act (No. 36 of 1947), and all applicable municipal and provincial health policies.
• Chemical Standards: All pesticides, insecticides, and fumigants must be SABS-compliant, Department of Agriculture-approved, and environmentally friendly with no harmful secondary ecological effects.
• Operational Protocols: Contractors must implement permit-to-work systems, adhere to site-specific fire, security, and energy management strategies, and indemnify the department against property damage or personnel injury caused by substandard products.
• Performance Measurement: Service delivery will be monitored through periodic inspections, user satisfaction surveys, complaint resolution tracking, and internal audits. A formal Service Level Agreement (SLA) may be executed to define measurable quality metrics.
• Bid Evaluation Framework: Bids undergo a three-stage assessment: administrative compliance, functionality (minimum 40/50 points required), and price/specific goals. Final adjudication uses an 80/20 preferential procurement system, allocating 80 points to competitive pricing and 20 points to designated socio-economic transformation goals.

Skills and Experience Requirements

• Industry Experience: Demonstrated track record in institutional or commercial fumigation and pest control. Scoring ranges from 35 points for three or more years of experience down to 20 points for less than two years.
• Licensing & Accreditation: Valid registration as a Pest Control Operator under relevant agricultural remedies legislation. Certificates must be issued by SAQA-accredited training centers or recognized bodies and be no older than three months.
• Financial Capacity: Proof of financial viability, including audited financial statements not older than one year, and a formal letter from a reputable financial institution confirming creditworthiness or approved funding lines.
• Organizational Capability: Clear organizational structure, a designated project manager with relevant qualifications, and documented procedures for rapid staff deployment and uniform compliance.
• Compliance Documentation: Up-to-date Tax Clearance Verification (via the Central Supplier Database), valid COIDA (Compensation for Occupational Injuries and Diseases Act) registration or labor compliance letter, and a signed Declaration of Interest.

Explanation of Key Terms: The 80/20 Preference Point System is a standard South African public procurement mechanism where 80% of evaluation points are awarded based on competitive pricing, and 20% are allocated for socio-economic transformation goals (e.g., historically disadvantaged ownership, youth, women, disability, military veterans, and local district participation). Bidders must submit verified proof (such as CIPC ownership certificates, ID documents, or municipal accounts) to claim these points. Failure to substantiate claims results in zero points for those categories. COIDA refers to statutory employer insurance covering employee injuries or occupational diseases, mandatory for all contractors operating on state premises.