Objectives

The primary objective of this tender is to supply, install, and maintain an electronic audit working paper solution that supports the City of Cape Town’s internal audit processes. The solution aims to facilitate risk-based audit planning, documentation, review, reporting, recommendation tracking, and assurance coordination, ensuring conformance with international standards and internal methodologies.

Scope

The scope includes:

• Provision of a fully functional electronic working paper system compatible with the City’s Microsoft environment and SAP interface.
• Installation, configuration, and integration of the software within the City’s data centers and IT infrastructure.
• Support and maintenance for the contract period (from July 2026 to June 2033).
• Migration of existing audit data from Barnowl system.
• Training of staff and conversion of existing audit files.
• Provision of additional licenses and support for assurance activities, surveys, and reporting modules.

Technical Requirements

The solution must:

• Be hosted on-premise within the City’s Data Centres, compatible with Microsoft Windows Server 2019+ and SQL Server 2022 or higher.
• Support AES-256 encryption for audit papers.
• Integrate with Microsoft Active Directory for user management.
• Fully interface with Microsoft Office 365 for document handling.
• Be compatible with Microsoft Edge and Adobe Acrobat Reader DC.
• Allow cross-referencing of working papers, offline work, version control, and audit trail functionalities.
• Support recommendation tracking, workflow automation, and survey management.
• Be customizable to the City’s internal audit methodology and conform to the Institute of Internal Auditors (IIA) standards.
• Include modules for project planning, data migration, and survey creation.
• Adhere to the City’s IT architecture standards, including security, network, and hardware specifications.

Skills Requirements

The tenderer must demonstrate:

• Authorisation or accreditation from the Original Software Manufacturer (OSM) to sell, support, and maintain the software.
• Proven experience in implementing audit electronic working paper solutions within a Microsoft and SAP environment.
• Capability to provide technical support, training, and data migration services.
• Ability to develop and demonstrate the software’s functionality through presentations, screenshots, or prototypes.
• Compliance with the City’s technical specifications and standards, including security, infrastructure, and software environment.
• Qualified personnel with expertise in software deployment, integration, and support for audit management systems.