Objectives

The primary objective is to secure a qualified service provider to outsource hospital orderly services for Prince Mshiyeni Memorial Hospital over a fixed two-month period. The contract aims to ensure uninterrupted, compliant, and efficient support for daily hospital operations while meeting public health department standards.

Scope

The scope encompasses the provision of comprehensive hospital orderly and domestic support services at the designated facility. Based on the evaluation criteria, the work includes general orderly duties, building cleaning, pottering, and grounds maintenance. The contractor must deliver these services in accordance with the hospital’s operational specifications and maintain consistent service quality throughout the contract duration.

Technical Requirements

• Submission of a typed, accurately calculated schedule detailing the contract cost breakdown. Handwritten or miscalculated forms will be rejected.
• Provision of three verifiable trade references from public sector contracts for comparable services (e.g., cleaning, general orderlies, grounds maintenance).
• A bank letter of good standing demonstrating financial capacity to cover labour, uniforms, materials, and all associated project costs.
• Explicit confirmation of compliance with the attached specification document; failure to indicate compliance results in immediate disqualification.
• Complete submission of all mandatory administrative, compulsory, and returnable documentation as outlined in the procurement framework.
• For bidders claiming disability-specific preference points, valid proof of disability signed by a registered medical practitioner or official disability grant documentation, properly reflected on the Central Supplier Database.

Skills Requirements

While not explicitly itemised, the tender requires personnel capable of performing general hospital orderly duties, including patient assistance, facility upkeep, cleaning, and grounds maintenance. Bidders must demonstrate proven operational capacity through documented public-sector trade references. Effective supervisory and logistical management skills are necessary to ensure timely service delivery, proper uniform provision, staff coordination, payroll compliance, and strict adherence to hospital protocols over the short-term contract.

Explanation of Key Terms

• 80/20 Preference Point System: A standard South African public procurement scoring model where 80 points are awarded for competitive pricing and 20 points for socio-economic specific goals (here, companies at least 51% owned by Black persons with disabilities).
• Central Supplier Database (CSD): A national government registry used to verify supplier legitimacy, tax compliance, banking status, and demographic classifications.
• B-BBEE: Broad-Based Black Economic Empowerment, a regulatory framework promoting economic participation by historically disadvantaged groups. Verification certificates or sworn affidavits are required based on enterprise size.
• SBD Forms: Standard Bid Document forms mandated by the National Treasury for compliance declarations, bidder disclosure, and preference claims.