Objectives

The primary objective of this tender is to establish a 3-year contract for cleaning, hygiene, and housekeeping services at Mayville Offices, specifically the HAST Office. The contract aims to ensure the provision of comprehensive cleaning and hygiene services, including the maintenance of hygiene equipment, waste management, and sanitation facilities, to support a clean and safe working environment for the Department of Health.

Scope

The scope encompasses the provision of cleaning, hygiene, and housekeeping services at the Mayville HAST Office for a period of 36 months. This includes daily cleaning of offices, ablution facilities, and building interiors, maintenance of hygiene equipment (such as soap dispensers, air fresheners, wipes, and bins), waste collection and disposal, and specialized cleaning activities like window cleaning, lift cleaning, and waste management. The contract also covers staffing requirements, supervision, and compliance with health and safety standards.

Technical Requirements

• Provision of daily cleaning services for offices, toilets, and common areas.
• Maintenance and replenishment of hygiene equipment including hand soap dispensers, paper towel dispensers, air fresheners, toilet seat wipes, and sanitary bins.
• Supply and management of waste bins, including waste segregation, collection, and off-site disposal.
• Cleaning of windows, glass panels, lifts, and external surfaces as specified.
• Use of approved cleaning agents, disinfectants, and equipment compliant with health standards.
• Staffing with trained personnel, including relief staff for absences, and supervision by a designated site supervisor.
• Adherence to occupational health and safety legislation and environmental standards.
• Regular inspection, reporting, and record-keeping through checklists and supervision reports.

Skills and Skills Requirements

• Experience in office cleaning and hygiene services, with a minimum of 5 years preferred.
• Proven track record of managing cleaning operations in similar institutional environments.
• Qualified and trained cleaning personnel familiar with cleaning protocols, equipment handling, and safety procedures.
• Ability to operate and maintain hygiene equipment such as dispensers, wipes, and waste bins.
• Competence in staff supervision, training, and reporting.
• Knowledge of occupational health and safety regulations and environmental standards.
• Capacity to provide detailed work plans, staffing schedules, and compliance documentation.
• Ability to demonstrate relevant experience through references or previous contracts.