Objectives

The primary objective of this tender is to procure an annual subscription license for ManageEngine AD360 – AD Management Professional Edition, specifically for managing and administering the municipality’s Microsoft Active Directory environment. The solution aims to support centralized AD administration, delegated Help Desk functions, automation of directory tasks, and reporting capabilities to ensure continuity, system stability, and ongoing support.

Scope

The scope includes:

• Renewal of an existing annual subscription license for ManageEngine AD360 for one domain with unrestricted objects.
• Provision of licenses supporting three Help Desk Technicians.
• Submission of proof of accredited reseller/partner status for resale of ManageEngine products.
• Supply of the subscription license, including all related costs, and adherence to technical specifications.

Technical Requirements

The technical specifications specify:

• Provision of a subscription license for ManageEngine AD360 – AD Management Professional Edition.
• Support for managing a single domain with unrestricted objects.
• Support for three Help Desk Technicians.
• Proof of accredited reseller or partner status for resale rights.
• Existing licenses must be renewed, ensuring system continuity and stability.

Skills Requirements

The skills and qualifications required from the successful bidder include:

• Proof of accreditation as an authorized reseller or partner for ManageEngine products.
• Experience in providing ManageEngine AD360 licenses and support services.
• Ability to demonstrate technical expertise in Active Directory management and related IT solutions.
• Capacity to deliver ongoing support and ensure system stability post-implementation.
• Compliance with all technical and administrative specifications outlined in the tender documentation.