Objectives

The primary objective is to appoint a qualified, accredited service provider to deliver foundational computer skills training to municipal employees. The programme aims to enhance digital literacy, operational efficiency, and career development by equipping staff with essential software competencies required in modern administrative environments.

Scope

The contract encompasses the facilitation of basic computer skills training for approximately one hundred employees across various operational departments. Delivery will be structured into four cohorts of twenty-five delegates each, with each cohort attending a two-day programme. Core training modules cover Microsoft Excel, Microsoft Outlook (email management and calendar configuration), Adobe Reader, and OneDrive proficiency. The successful provider assumes full responsibility for supplying all training materials, labour, assessment tools, and accredited competency certificates. The municipality will provide the training venue. Required deliverables include a customised training proposal, theoretical and practical assessment frameworks, monitoring and evaluation plans, detailed close-out reports, and comprehensive learner records.

Technical Requirements

• Mandatory Sector Education and Training Authority (SETA) accreditation for both the service provider and all facilitators, with certified proof submitted alongside the quotation.
• Submission of a comprehensive training implementation proposal detailing methodology, customisation to municipal workflows, assessment criteria, and monitoring mechanisms.
• Evidence of at least two comparable training programmes successfully delivered within the past three to five years, supported by client reference letters.
• All-inclusive, fixed pricing per delegate covering administrative costs, facilitator fees, learning materials, travel, certification, and applicable taxes. Deviations from the prescribed pricing schedule result in disqualification.
• Strict compliance with standard municipal procurement documentation, including tax clearance, B-BBEE verification, locality declarations, and independent bid determination certificates.
• Adherence to strict performance metrics with defined penalties: a 0.5% daily deduction (capped at 5%) for delays in session delivery, finalisation, reporting, or certificate issuance. Non-submission of the close-out report triggers immediate payment suspension.

Skills Requirements

• Facilitators must hold recognised educational qualifications, current SETA registration, and demonstrable experience in adult vocational training.
• Demonstrated capability in curriculum design, effectively blending theoretical instruction with hands-on practical exercises tailored to municipal administrative tasks.
• Proficiency in administering formal assessments, maintaining accurate learner progress records, and issuing nationally recognised competency certificates.
• Strong project management and analytical skills to produce structured close-out evaluations incorporating participant feedback, attendance tracking, and training effectiveness metrics.

Key Terms & Conditions

80/20 Preference Point System: Procurement evaluation allocates eighty points based on price competitiveness and twenty points for designated socio-economic goals, specifically B-BBEE status level and enterprise locality within the Western Cape, Cape Winelands District, or Breede Valley Municipality area.

SETA Accreditation: Refers to formal recognition by the Sector Education and Training Authority, ensuring training aligns with national occupational standards and qualifies learners for certified credentials.

MBD Documentation: Standardised Municipal Bidding Documents mandated for South African public sector procurement, governing compliance, financial declarations, anti-collusion statements, and preference point claims.