Appointment of a Service Provider for Servicing, Maintenance, and Repairs on Assorted Ultralow Temperature Freezers in Skukuza and Kimberely Laboratories for a Period of Three (3) Years

RFQ-026a-25

See details below or the tender documentation

Tender Closed on: 2025-11-10 12:00

South African National Parks

Laboratory, Sampling and Analytical Equipment, Reagents and Consumables, Refrigeration Equipment, Repair, Service and Maintenance of Machinery and Equipment

Kimberley, Mpumalanga, Northern Cape, Skukuza

South African National Parks

South African National Parks Tenders

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Groenkloof National Park (Head Office)

Documents

  • RFQ-026A-25

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Bidding Enquiries

Technical Enquiries


How To Apply

Bid Submission

[email protected]

Closing Date

10 November 2025 at 12:00 PM

Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified service provider responsible for the servicing, maintenance, and repairs of assorted ultralow temperature freezers located in Skukuza and Kimberley laboratories. The engagement is for a period of three years, ensuring the continuous operational integrity of critical laboratory equipment.

Scope

The scope of work includes:

  • Servicing and routine maintenance of specified ultralow temperature freezers listed in the tender documentation.
  • Performing repairs on the freezers as required, including addressing issues identified during scheduled site visits or reported by SANParks staff.
  • Addressing each affected unit during scheduled routine service visits, with the possibility of addressing some issues during the visit or during planned maintenance.
  • Transport arrangements to work sites in Skukuza, Kruger National Park, or Kimberly Offices, including accommodation, park entry fees, and other logistics provided by SANParks.
  • Replacement or repair of equipment parts at the service provider’s cost if necessary.
  • Adherence to SANParks’ laboratory SOPs, bio-safety protocols, and relevant Acts, especially when working with potentially infectious or zoonotic substances.

Technical Requirements

The technical requirements include:

  • Provision of services for specific freezer models (e.g., HF570-86 ULT by Snijders Labs) installed at designated sites.
  • Technicians must have extensive understanding of bio-safety protocols and work with PPE when on site.
  • Technicians must be capable of performing repairs, routine maintenance, and troubleshooting to ensure freezer functionality.
  • The service provider must be able to respond promptly, with the shortest lead time for call-outs, and provide detailed reports for each job.
  • Compliance with SANParks’ SOPs and applicable legislation during operations.
  • Flexibility to expand or replace equipment as required by SANParks during the contract period.

Skills Requirements

The skills and qualifications required from bidders include:

  • Authorized representation or certification from the Original Equipment Manufacturer (OEM) for the specific freezer models.
  • Proven experience in servicing ultralow temperature freezers and laboratory equipment.
  • Technicians must demonstrate bio-safety knowledge and proper PPE usage.
  • Ability to perform repairs efficiently with minimal downtime, ensuring quick turnaround times.
  • Compliance with health and safety regulations, including the Occupational Health and Safety Act.
  • Capacity to provide detailed maintenance reports and documentation for each service visit.
  • Registration on the Central Supplier Database (CSD) of National Treasury.
This summary is AI generated. Download the tender documents for all the information.

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