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Private Sector RFQs

Appointment of a Service Provider to Perform a Payroll Business Process Analysis

RFQ-067-26

See details below or the tender documentation

2026-07-15 12:00

South African National Parks

Accounting Services, Business Development, Governance, Business Process Management, Consulting Services, Information and Communications Technology, IT Architecture, ICT Strategy, Data Analyst, ICT Audits

Gauteng, Pretoria

South African National Parks

South African National Parks Tenders

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Groenkloof National Park (Head Office)

Documents

Enquiries

Bidding Enquiries

  • Contact: Reneilwe Kekana
  • Email: See Document
  • Telephone: 012 426 5119

Technical Enquiries

  • Contact: Tsholofelo Gabela
  • Email: See Document
  • Telephone: 012 426 5284

How To Apply

Bid Submission

Email: See Document

Closing Date

15 July 2026 at 12:00 PM


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified and certified service provider to conduct a comprehensive payroll business process analysis for SANParks. The analysis aims to evaluate the efficiency, control environment, compliance, and operational effectiveness of existing payroll processes, culminating in the design of an optimized future-state payroll operating model aligned with SANParks governance and best practices. Additionally, the service provider will perform a total reward audit to ensure accurate remuneration of SANParks employees.

Scope

The scope of work includes:

  • Conducting process mapping of monthly and year-end payroll cycles, third-party payments, and payroll inputs to final payment execution.
  • Documenting process dependencies across departments such as HR, Finance, IT, and Operations.
  • Evaluating segregation of duties, access controls within Sage300, authorization levels, and approval workflows.
  • Assessing alignment with SARS tax obligations and internal policies.
  • Performing risk assessments covering legal, financial, employee relations, and reputational risks.
  • Mapping current payroll roles, responsibilities, workload, skills, and capacity constraints.
  • Identifying skills gaps, role duplication, and operational inefficiencies.
  • Designing an optimized payroll operating model considering organizational size (~6000 employees), system capabilities (SAGE300), governance, and audit requirements.
  • Producing reports including inception, interim diagnostic, final review, and remediation roadmap.
  • Developing policies, SOPs, process manuals, templates, dashboards, and draft job descriptions for payroll resources.
  • Providing policy and SOP development aligned with legislation and governance frameworks.

Technical Requirements

The technical requirements include:

  • Submission of a certified Sage300 System Administrator certificate.
  • Provision of at least three reference letters for similar payroll analysis projects.
  • Demonstration of experience with payroll business process analysis, system configuration, and automation opportunities (e.g., RPA).
  • Experience in conducting total reward audits and ensuring payroll accuracy.
  • Compliance with tax verification through SARS and registration on the Central Supplier Database (CSD).
  • Adherence to SANParks’ policies, governance, and risk management standards.

Skills Requirements

The tender specifies the need for the following skills and expertise:

  • Payroll Business Analysis: Minimum of 5 years’ experience, with detailed CVs required for payroll consultants and analysts with up to 10 years’ experience.
  • System Administration: System Administrator or Consultant with at least 5 years’ demonstrable experience in Sage300 configuration.
  • Project Planning and Management: Ability to develop and execute a comprehensive project plan within a 4-5 month timeframe.
  • Reference and Experience: Proven track record with at least three reference letters for similar payroll process analysis projects.
  • Compliance and Governance: Knowledge of SARS tax compliance, POPIA, and public sector procurement regulations.
  • Reporting and Documentation: Skills in preparing detailed reports, policies, SOPs, and process manuals.
This summary is AI generated. Download the tender documents for all the information.

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