Objectives

The primary objective of the tender is to procure a comprehensive computer literacy training program aimed at enhancing the skills of departmental officials. The program focuses on building foundational and intermediate proficiency in key Microsoft Office applications, including Word, Outlook, Internet, PowerPoint, and Excel, to improve workflow efficiency, data management, and communication within the department.

Scope

The scope of the tender encompasses the delivery of a structured training program for 15 DPWI officials in Cape Town. The training covers four modules:

• Advanced MS Word skills
• Outlook & Internet usage
• PowerPoint & presentation skills
• Intermediate MS Excel skills

The training must be practical, instructor-led, and conducted in a suitable computer classroom environment. It includes curriculum development, facilitator certification, provision of training materials, venue arrangements, refreshments, and post-training evaluation.

Technical Requirements

• The training provider must hold a valid accreditation with SETA or QCTO.
• Facilitators must be qualified Microsoft Office specialists with relevant certifications.
• The training modules must include detailed curricula covering all key topics outlined in the specifications.
• The training must be delivered in-person with a maximum learner-to-facilitator ratio of 15:1.
• The program should include practical exercises based on real workplace scenarios.
• Provision of a conducive training venue in Cape Town, including necessary facilities, refreshments, and accessibility.
• Post-training assessments and learner feedback must be submitted, along with certificates of completion or competency.

Skills Requirements

The tenderer must demonstrate:

• Proven experience in delivering similar Microsoft Office training programs.
• Capability to develop and deliver detailed curricula for each module.
• Qualified facilitators with relevant certifications and practical training experience.
• Ability to organize and manage training logistics, including venue, materials, and participant arrangements.
• Experience in conducting post-training evaluations and providing certification of competency.