Tender Summary: Managing Workplace Discipline NQF Level 5 Training Programme

Objectives

The primary objective is to procure a structured training programme focused on conflict management and workplace discipline for Buffalo City Metropolitan Municipality (BCMM) personnel. The initiative aims to develop advanced competencies among designated staff to effectively handle disciplinary procedures, maintain organisational harmony, and comply with national labour and governance standards.

Scope

• Deliver comprehensive training to 20 BCMM delegates on Managing Workplace Discipline at NQF Level 5.
• Provide all instructional materials, learning aids, and formal assessment components.
• Secure and manage a suitable training venue located within the Buffalo City Metropolitan Municipality boundaries.
• Supply full catering services, including morning refreshments (tea/coffee, muffins, sandwiches, juice) and lunch (vegetables, starches, meats, beverages).
• Ensure adherence to municipal supply chain regulations, health and safety protocols, and sector-specific accreditation requirements.

Technical Requirements

• Current accreditation with LGSETA (50081) or SERVICES SETA (58309).
• Course content and implementation methodology must directly align with SAQA Unit Standard ID 114226 (NQF Level 5, 8 credits).
• Submission of a Service Level Agreement (SLA) confirming access to a local venue within Buffalo City.
• Documented proof of facilitator, assessor, and moderator qualifications alongside valid SETA accreditation.
• Demonstrated track record in delivering similar training programmes (maximum two reference projects accepted).
• Active registration on the BCMM Supplier Database and Central Supplier Database (CSD) with verified tax compliance status.
• Valid Broad-Based Black Economic Empowerment (B-BBEE) certificate or sworn affidavit.
• Achievement of a minimum functionality score of 80% to progress to financial evaluation.
• Compliance with the 80/20 preference points evaluation model, allocating 80% to price and 20% to specific socio-economic goals (B-BBEE status and locality).

Skills Requirements

• Certified expertise in facilitating NQF Level 5 workplace discipline and conflict resolution training.
• Qualified assessors and moderators accredited by the relevant SETA to validate delegate competency against unit standards.
• Proven capability to design, adapt, and deliver curriculum aligned with SAQA US ID 114226.
• Strong logistical and project management skills to coordinate venue arrangements, catering, participant engagement, and assessment administration.

Key Terms & Concepts Explained

• NQF Level 5: The fifth tier of the National Qualifications Framework, denoting advanced theoretical knowledge and practical application, generally equivalent to a diploma-level qualification.
• SAQA US ID 114226: The official South African Qualifications Authority identifier for the unit standard governing workplace discipline management.
• LGETA/SERVICES SETA: Sector Education and Training Authorities responsible for regulating, funding, and accrediting training providers within the local government and services sectors.
• 80/20 Preference Points System: A public procurement evaluation framework where 80% of scoring is determined by price competitiveness, and 20% is reserved for transformation goals, specifically B-BBEE contribution levels and supplier locality.
• Functionality Scoring: A mandatory pre-qualification stage requiring bidders to attain at least 80% on technical and operational criteria before their financial bids are reviewed.