Objectives

The primary objective is to procure a qualified training service provider to deliver a fundamental Cyber Security and Cyber Defender training programme for Buffalo City Metropolitan Municipality personnel. The initiative aims to equip municipal staff with essential cyber defence competencies, align training with national skills development standards, and enhance the organisation's overall cybersecurity resilience through certified learning outcomes.

Scope

The service provider will conduct comprehensive training for 25 municipal delegates. Deliverables include full instructional delivery, provision of a suitable training venue within the Buffalo City Metropolitan Municipality boundaries, catering arrangements (morning tea and lunch for all participants), and the issuance of formal competency certificates upon successful completion. The provider must enforce health and safety protocols, including the supply of appropriate personal protective equipment. All financial quotations must cover venue hire, catering, training delivery, and administrative costs as a fixed, inclusive price for the duration of the contract.

Technical Requirements

• Valid accreditation from the Quality Council for Trades and Occupations (QCTO) and the Local Government Sector Education and Training Authority (LGSETA).
• Submission of detailed course content explicitly aligned with the relevant QCTO Skills Programme and designated SAQA Unit Standards.
• Proof of a signed Service Level Agreement (SLA) with a venue landlord operating within the municipality.
• Evidence of prior experience delivering similar cyber defender training programmes (a maximum of two completed projects will be evaluated).
• Completion and submission of all mandatory municipal bidding documentation, including BBBEE verification certificates or sworn affidavits, Central Supplier Database (CSD) registration confirmation, tax compliance status, and statutory declaration forms.
• Firm pricing structure with no unilateral rate adjustments permitted during the contract period.

Skills Requirements

• Certified and experienced training facilitators with demonstrable expertise in cyber security operations and defender methodologies.
• Accredited assessors and moderators registered with LGSETA to evaluate learner performance, ensure quality assurance, and validate competency attainment.
• Proven capability to develop structured lesson plans, conduct pre-training readiness assessments, and facilitate both theoretical and practical modules that culminate in formal certification.
• Administrative proficiency in managing municipal training workflows, compliance reporting, and post-training documentation.

Key Terms & Compliance Frameworks

QCTO & LGSETA: National and sector-specific regulatory bodies responsible for accrediting training providers, approving curricula, and ensuring alignment with industry-standard competency frameworks.

SAQA Unit Standards & NQF Levels: Standardised educational benchmarks managed by the South African Qualifications Authority. They define precise knowledge, skill, and performance criteria for each training module, with NQF levels indicating the complexity and depth of learning outcomes.

80/20 Preference Points System: A procurement evaluation methodology where 80% of scoring is allocated to competitive pricing, and 20% is reserved for socio-economic goals, specifically Broad-Based Black Economic Empowerment (BBBEE) contributor status and geographic locality within the Eastern Cape.

CSD Registration: A mandatory national database verification process administered by National Treasury. It confirms a supplier's legal registration, tax compliance, and eligibility to contract with public sector entities before any award is made.