Objectives

Procure and supply 250 printed copies of the latest National Department of Health Differentiated Models of Care (DMOC) Guidelines and 250 Child and Adolescent Disclosure Counseling (CADC) flipcharts. The primary aim is to standardise HIV service delivery across healthcare facilities and equip clinicians, caregivers, and programme staff with age-appropriate educational tools to support structured, developmentally suitable HIV disclosure processes.

Scope

A one-off contract for the design verification, printing, binding, packaging, and delivery of 250 A4 DMOC guideline booklets and 250 A5 CADC flipcharts to the Ugu District Office. The supplier is responsible for transporting all goods to a designated Department of Health location. Physical samples may be requested during the evaluation phase. The tender operates under a 90-day price validity period and adheres to South African preferential procurement regulations.

Technical Requirements

• DMOC Guidelines: Must contain the latest approved NDoH version in English. Printed on A4 paper with a glossy, durable cover and high-quality inner pages. Requires perfect or equivalent professional binding, high-resolution full-colour printing where applicable, accurate pagination, and strict adherence to the official layout. Copies must be complete, defect-free, and securely packaged.
• CADC Flipcharts: A5 size with a sturdy base. Features a hard glossy cover, spiral or wire-o binding, and laminated/coated pages for durability. Must include full-colour, high-resolution printing, child- and adolescent-friendly illustrations, large clear fonts, and simple language. Content must align with NDoH protocols covering disclosure readiness, communication strategies, medication literacy, stigma reduction, caregiver involvement, and psychosocial follow-up.
• General Standards: All items must be new, unused, and valid for a minimum of six months post-delivery. Prices must remain firm. Bidders must meet all statutory compliance requirements, including Central Suppliers Database (CSD) registration, tax clearance, and BBBEE documentation. Goods must comply with relevant SANS/SABS specifications where applicable.

Skills Requirements

While not explicitly itemised, successful execution demands proven expertise in commercial printing and publishing, particularly for clinical and health education materials. Bidders should demonstrate capability in precise graphic layout reproduction, quality assurance for medical content, bulk handling, and secure logistics. Familiarity with South African public sector procurement compliance, including preference point systems and statutory bidding documentation, is essential. Experience producing durable, interactive educational aids for healthcare settings is highly advantageous.

Glossary of Key Terms

Differentiated Models of Care (DMOC)

A national HIV service delivery framework that customises treatment and support based on patient stability and needs, reducing unnecessary facility visits through community-based and multi-modal approaches.

Child and Adolescent Disclosure Counseling (CADC)

A structured, stage-based process for informing minors about their HIV status, requiring specialised pedagogical tools to ensure age-appropriate understanding and emotional support.

80/20 Preference Point System

A procurement scoring mechanism allocating 80 points to competitive pricing and 20 points to socio-economic goals, specifically prioritising South African-owned enterprises in this tender.

Central Suppliers Database (CSD)

The National Treasury’s mandatory registry for all entities seeking to do business with the South African public sector, requiring active verification and tax compliance.