Fq 37/27 Supply and Installation of the Latest Patriot Advanced Alarm Software System

FQ 37/27

See details below or the tender documentation

Tender Closed on: 2026-08-13 08:00

Stellenbosch Municipality

CCTV, Access Control, Biometric Security and Alarm Systems, Security Services and Equipment

Stellenbosch, Western Cape

Stellenbosch Municipality

Stellenbosch Municipality Tenders

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FQ 37/27 SUPPLY AND INSTALLATION OF THE LATEST PATRIOT ADVANCED ALARM SOFTWARE SYSTEM

YOU ARE HEREBY INVITED TO BID FOR REQUIREMENTS OF STELLENBOSCH MUNICIPALITY

REQUEST FOR FORMAL QUOTATION NUMBER: 37/27

REQUEST QUOTATION DESCRIPTION: SUPPLY AND INSTALLATION OF THE LATEST PATRIOT ADVANCED ALARM SOFTWARE SYSTEM

CLOSING DATE:  13 August 2026              

TIME: 14:00

Bid documents can be obtained from the Supply Chain Management Unit, 1ST floor, Plein Street , Stellenbosch 08h00 and 15:00. A non-refundable fee of R50-00 is payable to Stellenbosch Municipality. Alternatively, the bid documents can be downloaded from our website at www.stellenbosch.gov.za by following the Supply Chain Management link.

Enquiries can be directed as follows:

Type of enquiry Contact person Tel no Email address
Bidding procedures and documents Lindsay Linders

 

021 808 8522 [email protected]
Technical enquiries Daniel Jonker 021 808 8814 [email protected]

Tender Summary

Objectives

The primary objective of this tender is to procure a system for the supply and installation of the latest Patriot Advanced Alarm Software System. The goal is to enhance alarm monitoring capabilities through a modern, scalable, and secure alarm software solution that meets specified technical standards and integrates with existing infrastructure.

Scope

The scope includes:

  • Provision of the latest Patriot Advanced Alarm Software System, including installation, configuration, and commissioning.
  • Supply of necessary hardware, licenses, and modules required for full system deployment.
  • Training of personnel and handover of technical documentation.
  • Ensuring system scalability to support up to 36,500 zones and users, with optional modules such as Lone Worker & GPS Monitoring.
  • Providing warranty, support, and maintenance services for a minimum of 24 months post-installation.

Technical Requirements

The technical specifications for the system include:

  • Alarm communication formats supporting IR Fast, PSTN, IP, and multiple communication channels.
  • Scalability to handle up to 36,500 zones and 2,000 accounts.
  • Deployment platform supporting clustering/mirroring for high availability.
  • Security and user management features with role-based access control.
  • Event and workflow management including reminders, scheduling, import/export functions.
  • Optional modules such as Lone Worker & GPS Monitoring, SDKs (JSON, plugins).
  • Messaging and notification capabilities with customizable formats.
  • Hardware specifications including multi-core processors (i5/i7/AMD), 16GB RAM, SSD storage, serial communication ports, network adapters, HDMI display, and Windows 10/11 Pro or Windows Server 2016 x64bit.
  • Software support for SQL Express 2014/2019/2022 with upgrade options.
  • Minimum warranty period of 24 months on all hardware and software components.
  • Post-installation handover including system credentials, licenses, technical documentation, and known issues resolution.

Skills Requirements

The successful bidder must demonstrate:

  • Experience in supplying and installing alarm monitoring systems of similar scale, preferably including Patriot Advanced Alarm Software Systems.
  • Provision of contactable references for similar projects.
  • Certifications such as current valid Private Security Industry Regulatory Authority (PSIRA) registration and SAIDSA Company Certificate.
  • Technical expertise in configuring, deploying, and supporting alarm software systems.
  • Capability to provide ongoing support, maintenance, and training to end-users.
  • Knowledge of security protocols, system scalability, and integration with existing infrastructure.
This summary is AI generated. Download the tender documents for all the information.

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