Fq 83/26: Appointment of an Experienced Walk – in / Built – in Safe Service Provider

FQ 83/26

2026-01-14 10:00

Tender Closed on: 2026-01-27 14:00

Stellenbosch Municipality

Repair, Service and Maintenance of Machinery and Equipment, Safe Installation and Maintenance

Stellenbosch, Western Cape

Stellenbosch Municipality

Stellenbosch Municipality Tenders

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FQ 83/26: Appointment Of An Experienced Walk – In / Built – In Safe Service Provider

YOU ARE HEREBY INVITED TO BID FOR REQUIREMENTS OF STELLENBOSCH MUNICIPALITY

REQUEST FOR FORMAL QUOTATION NUMBER: 83/26

REQUEST QUOTATION DESCRIPTION: APPOINTMENT OF AN EXPERIENCED WALK – IN / BUILT – IN SAFE SERVICE PROVIDER

CLARIFICATION MEETING: THE COMPULSORY CLARIFICATION MEETING WILL BE HELD ON 14 JANUARY 2026 AT 10H00 (AM) AT THE GROUND FLOOR, NPK BUILDING, C/O RYNEVELD STREET AND VAN RIEBEECK STREET (20 PLEIN STREET), STELLENBOSCH. COORDINATES: -33.936537875231195, 18.862926442328305

 

Bidders must request the excel sheet from Melissa Loggenberg - Email Address: [email protected] Contact Number: 021 808 8189

 

CLOSING DATE:  27 JANUARY 2026         

TIME: 14:00

Bid documents can be obtained from the Supply Chain Management Unit, 1ST floor, Plein Street , Stellenbosch 08h00 and 15:00. A non-refundable fee of R50-00 is payable to Stellenbosch Municipality. Alternatively, the bid documents can be downloaded from our website at www.stellenbosch.gov.za by following the Supply Chain Management link.

 

Enquiries can be directed as follows:

Type of enquiry Contact person Tel no Email address
Bidding procedures and documents Adeline Ramadie

 

021 808 8719 [email protected]
Technical enquiries Marwaan Hendrikse 021 808 8677 [email protected]

Tender Summary

Objectives

The primary objective of this tender is to appoint an experienced service provider capable of delivering walk-in and built-in safe services. The selected provider will be responsible for maintenance, repairs, call-outs, and related services for safes as specified in the tender documentation.

Scope

The scope of work includes:

  • Monthly inspection, assessment, and servicing of safes (Schedule A)
  • Handling call-outs for additional service requests, including first-hour service (Schedule B)
  • Providing labour for additional services during normal working hours, weekends, and public holidays (Schedule B)
  • Travel charges for service requests (Schedule B)
  • Mark-up on parts and materials based on cost thresholds (Schedule C)
  • Submission of reports as per Annexure B (Schedule D)
  • Additional work not covered in the above schedules (Schedule D)

Technical Requirements

The service provider must:

  • Perform regular maintenance and assessments of safes as specified
  • Respond promptly to call-outs for service requests
  • Provide labour during specified hours and on weekends/public holidays as required
  • Charge travel fees per kilometer for service requests
  • Apply appropriate mark-up rates on parts and materials based on their value
  • Submit detailed reports (Annexure B) upon request

Skills Requirements

The successful service provider should possess:

  • Experience in safe servicing, maintenance, and repairs
  • Technical expertise in handling various safe models and associated hardware
  • Ability to respond efficiently to call-outs and emergency requests
  • Capacity to provide detailed reporting and documentation
  • Knowledge of pricing and mark-up procedures for parts and materials
This summary is AI generated. Download the tender documents for all the information.

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