Identity and Access Management (ad360) Annual Licence Renewal.

RFQ1353 AW 17102025

See details below or the tender documentation

Tender Closed on: 2025-10-24 11:00

Ethekwini Metropolitan Municipality

Computer Software Supply and License Management, Information and Communications Technology

Durban, KwaZulu-Natal

Ethekwini Metropolitan Municipality

Ethekwini Metropolitan Municipality Tenders

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RFQ1353 AW 17102025 - Identity and Access Management (AD360) Annual Licence Renewal.

Category: General

RFQ

Enquiries Procuring Entity : UShaka Marine World


Tender Summary

Objectives

The primary objective of this tender is to procure the renewal of the Identity and Access Management (AD360) licenses for uShaka Marine World. The renewal aims to ensure continued management of user identities, access governance, security enforcement, and compliance within the organization's IT environment for an additional 12 months.

Scope

The scope includes:

  • Renewal of existing AD360 licenses and upgrading to the latest versions.
  • Provision of additional licenses for Self-service (200 users).
  • Configuration review and optimization for maximum security and compliance with POPIA.
  • Integration of AD360 with ManageEngine ServiceDesk Plus.
  • Documentation of configuration gaps and security enhancements.

Technical Requirements

The technical specifications for the renewal include:

  • Supply and installation of AD Manager Plus (Professional) for 1 domain with 7 technicians.
  • Supply and installation of AD Audit Plus (Professional) for 2 domain controllers, 5 member servers, 2 file servers, and 225 workstations.
  • Supply and installation of AD Selfservice Plus (Professional) for 200 domain users.
  • Supply and installation of M365 Manager Plus (Professional) for 205 mailboxes.
  • Upgrade all products to the latest versions and build.
  • Review current configurations, optimize security, and document gaps.
  • Ensure integration with ManageEngine ServiceDesk Plus.

Skills Requirements

The successful service provider must demonstrate:

  • Proven experience as a reseller and provider of ManageEngine AD360 licenses and services, supported by an accreditation letter not older than 2 years.
  • Expertise in IAM solutions, specifically AD360, including license renewal, upgrades, and security configuration.
  • Ability to review, assess, and optimize existing configurations for security and compliance standards such as POPIA.
  • Capability to integrate AD360 with other management tools like ManageEngine ServiceDesk Plus.
  • Knowledge of industry standards and best practices for IAM security and configuration.
  • Experience in documenting technical gaps and providing management reports.
This summary is AI generated. Download the tender documents for all the information.

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