Objectives

The primary objective of this tender is to procure four units of syringe infusion pumps that meet specified technical and quality standards, suitable for general medical application within Newcastle Hospital. The procurement aims to ensure the supply of reliable, compliant infusion devices that support patient care, with provisions for training, installation, and ongoing maintenance.

Scope

The scope encompasses the supply, delivery, installation, testing, commissioning, and training related to syringe infusion pumps as specified in the technical documentation. It includes providing manuals, optional accessories, spare parts, and maintenance support for a minimum of 24 months warranty, with an option for extended service agreements. The tender covers compliance with national standards, safety regulations, and evaluation of sample units for clinical and technical suitability.

Technical Requirements

• Device type: Syringe infusion pump capable of programming for volume or drug delivery in units such as μg/mg/g per mL/h/kg.
• Compatibility with common syringe sizes (5-30 mL) and brands, with automatic syringe size detection and display.
• Rechargeable battery operation with a minimum backup time of 2 hours and automatic switch-over.
• Power supply: 220V, 50Hz AC with hospital-grade mains plug; protected against electromagnetic interference.
• Alarms: Occlusion detection, low battery, end of infusion, bolus, and fault conditions with visual and audible indicators.
• Infusion rate: selectable from 0.1 to 199.9 mL/h with safety features preventing unauthorized or unsafe adjustments during operation.
• Additional features: Bolus administration, purge mode, total volume infused display, and optional accessories such as clamps and mounting brackets.
• Compliance with IEC 60601-1 and 60601-2 standards, SABS & SANS approval, CE certification, and radiation/hazardous substances licensing where applicable.
• Manuals: Operation, maintenance, fault-finding, calibration, and software updates, supplied in English and properly bound.
• Service and repair: Established local service facility with trained technicians, spare parts availability for at least 10 years, and support for calibration and maintenance software.

Skills and Skills Requirements

• Bidder must demonstrate technical capability through prior supply of similar medical devices, with proof of delivery and performance.
• Provision of comprehensive training to hospital technicians and end-users, including calibration, maintenance, and repair down to PCB level.
• Availability of qualified service technicians with manufacturer training, based in KwaZulu-Natal, capable of providing prompt on-site support within 24 hours.
• Ability to supply and support optional accessories, spare parts, and software updates for the device’s lifecycle.
• Compliance with all relevant standards, licensing, and safety regulations, including Hazardous Substances Act and Radiation Control licensing where applicable.
• Experience in clinical evaluation and demonstration of the device, with a readiness to undergo site testing and evaluation by the Department of Health.