Objectives

The primary objective is to engage a qualified service provider to deliver an intermediate-level computer training programme for thirty delegates from the Buffalo City Metropolitan Municipality. The programme aims to upgrade digital competencies, ensure practical application of computing skills, and validate learner proficiency through structured instruction and formal assessment.

Scope

• Deliver comprehensive intermediate end-user computing training to municipal staff.
• Provide a dedicated training venue and daily catering (morning tea and lunch) for the full programme duration.
• Conduct ongoing functionality assessments and final competency evaluations aligned with national standards.
• Maintain strict health and safety compliance, including provision of required protective equipment.
• Submit a comprehensive company profile detailing ownership structure, operational expertise, implementation readiness, and detailed lesson plans.

Technical Requirements

• Provider Accreditation: Must hold current accreditation with the MICT SETA (SAQA IDs: 61591, 49077, 78965, 78964) or the QCTO.
• Curriculum Compliance: Training content must map directly to specified SAQA Unit Standards at NQF Levels 3 and 4, or the QCTO occupational qualification SP-240202.
• Venue & Logistics: A local training facility within the Buffalo City Metropolitan Municipality boundary is mandatory, supported by a signed Service Level Agreement with the property landlord.
• Assessment Team: Facilitators, assessors, and moderators must provide documented accreditation with the relevant SETA or QCTO.
• Track Record: Evidence of successfully completing up to two similar end-user computing training contracts.
• Regulatory Compliance: Valid Central Supplier Database (CSD) registration, SARS tax clearance, BBBEE verification/affidavit, and fully completed municipal bidding declarations (MBD 4, 6.1, 8, 9).
• Pricing & Timeline: Fixed, all-inclusive quotation covering training, venue, catering, and materials. Service delivery must commence within eight to twelve weeks of issuing an official purchase order.

Skills Requirements

• Instructional Delivery: Demonstrated ability to teach intermediate computing concepts to adult learners in a corporate/municipal environment.
• Assessment & Quality Assurance: Certified personnel capable of designing, administering, and moderating competency-based evaluations against national frameworks.
• Curriculum Adaptation: Skill in tailoring lesson plans and practical exercises to meet specific SAQA unit standards and QCTO occupational outcomes.
• Logistical Coordination: Competence in managing venue operations, catering schedules, delegate tracking, and compliance reporting.
• Procurement & Contractual Knowledge: Understanding of South African public sector supply chain regulations, preference point systems, and municipal contracting obligations.

Key Terms & Definitions

• SAQA US ID / NQF Levels: Identifiers managed by the South African Qualifications Authority that standardise learning outcomes. NQF levels denote the academic and practical complexity of the competency being assessed.
• MICT SETA / QCTO: The Media, Information and Communication Technologies Sector Education and Training Authority and the Quality Council for Trades and Occupations. These statutory bodies accredit training providers and validate occupational competency in South Africa.
• 80/20 Preference Points System: A procurement scoring model where eighty percent of evaluation points are awarded for competitive pricing, and twenty percent are allocated to designated socio-economic goals (specifically BBBEE status and supplier locality).
• CSD Registration: The government’s Central Supplier Database, which verifies a bidder’s tax compliance, business legitimacy, and eligibility to enter into public sector contracts.
• MBD Forms: Standardised Municipal Bidding Documents requiring legal, financial, and ethical declarations to prevent conflicts of interest, collusive bidding, and non-compliant supply chain practices.