Maintenance and Support

CSQ09266043

See details below or the tender documentation

Tender Closed on: 2026-10-13 11:00

Nelson Mandela Bay Municipality

Computer Networks Installation and Maintenance, ICT Hardware, Software And Network Support Services, Information and Communications Technology

Eastern Cape, Gqeberha / Port Elizabeth

Nelson Mandela Bay Municipality

Nelson Mandela Bay Municipality Tenders

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Quotation Number: CSQ09266043
Buyer: September, Mr RR [00024558]
Published Date: 01 Oct 2026
Closing Date: 13 Oct 2026
Closing Time: 11:00

 

Document Name Description
Declaration of Interest.
Declaration of bidder's past supply chain management practices.
Certificate of independent bid determination.

 

Item No.QuantityUnitKeywordsDescriptionRequisition
11.00LOTMAINTENANCE AND SUPPORTMaintenance and Support for Cisco Hardware and attached PERIPHERALS as per Specification available at SCM:Acquisition, Harrower Road, Gqeberha(PE)

All minimum required documentation and Returnable Pricing Schedule as stipulated in this informal tender MUST be submitted, before, via the Informal Tender Portal by the specified closing date and time. Failure to submit the required documentation within the prescribed timeframe will result in the bid being deemed non-responsive and excluded from f
AA188596

 

  • BEFORE COMPLETING THIS FORM, SERVICE PROVIDERS MUST STUDY THE GENERAL CONDITIONS, DEFINITIONS AND DIRECTIVES APPLICABLE IN RESPECT OF SPECIFIC GOALS, AS PRESCRIBED IN THE PREFERENTIAL PROCUREMENT REGULATION OF 2022 THE 80/20 SYSTEM APPLIES TO THIS TENDER.
  • Acceptance of this tender submission is subject to the General Conditions of Tender and Conditions of Purchase.
  • Acceptance of this tender is subject to successful registration on the Nelson Mandela Bay Supplier Database.
  • For further information to register, please call the Compliance Section @ 041 506 3274
  • Failure to comply with these conditions may invalidate your tender submission.
  • All tender prices should be valid for a minimum period of thirty (30) days from date of tender.
  • ALL TENDER RESPONSES SHOULD BE COMPLETED ONLINE AND NO FAX SUBMISSIONS WILL BE ACCEPTED BY THE SUPPLY CHAIN UNIT.

 

Go to this address to apply for this tender: https://inftenders.nelsonmandelabay.gov.za/

Tender Summary

Tender Summary

Objectives

The primary objective is to appoint qualified service providers for two distinct line items: (1) ongoing maintenance and technical support for Cisco networking hardware and associated peripherals, and (2) comprehensive building renovation and carpentry works for Ward 53. The tender aims to deliver compliant, cost-effective solutions while adhering to municipal procurement policies, specifically a preferential scoring model that allocates 80% of evaluation points to price and socio-economic goals (prioritizing historically disadvantaged groups) and 20% to past performance.

Scope of Work

Line Item 1: Provision of routine maintenance, diagnostics, and technical support for Cisco hardware and connected peripherals per municipal specifications.

Line Item 2 (Building Renovations): Execution of structural and finishing works, including:

  • Roofing: Removal of collapsed sheeting, trusses, and purlins; supply and installation of galvanized IBR roof sheets on pine purlins; application of reflective aluminium insulation.
  • Rainwater Goods: Installation of seamless gutters, downpipes, brackets, and durable PVC/cladding fascia boards.
  • Ceiling & Flooring: Installation of a suspended gypsum board ceiling system; removal of water-damaged flooring; installation of acoustic underlay and laminated oak flooring.
  • Blinds & Ironmongery: Supply and fitting of aluminium Venetian blinds to specified dimensions; installation of chrome-plated three-lever locksets.
  • Paintwork & Varnish: Surface preparation, priming, and painting of internal/external walls, doors, frames, and skirting using specified commercial-grade finishes.
  • Carpentry: Replacement of boardroom and bathroom doors; installation of timber dado rails.
  • Site Management: Daily rubble removal, material security, submission of a project programme, and compliance with environmental and labour directives.

Technical Requirements

Bidders must meet strict administrative, financial, and operational criteria:

  • Registration & Grading: Successful registration on the municipal supplier database is mandatory. Construction contractors must hold an active Construction Industry Development Board (CIDB) grading of 1GB or higher.
  • Pricing & Validity: A fully completed returnable pricing schedule is required. Unpriced contingency lines will result in disqualification. A compulsory 10% contingency allowance must be included. All prices must be inclusive of VAT, statutory costs, and site security, and remain valid for a minimum of thirty days.
  • Documentation: Submission of an active CIDB certificate, trade test certificates, and a comprehensive Health & Safety file. A detailed work programme indicating commencement and completion dates must be submitted within three days of appointment.
  • Operational Conditions: Works are restricted to weekday hours (08:00–16:00); after-hours work requires prior approval at no additional cost to the municipality. No advance or part payments will be issued, requiring contractors to self-fund operations. Contracts valued at R30,000 or above mandate compliance with Expanded Public Works Programme (EPWP) labour reporting.
  • Contractual Framework: All works are governed by the General Conditions of Contract (GP GCC 2010), which standardizes risk allocation, payment terms, and termination clauses for government projects.

Note on Terminology: The 80/20 System is a preferential procurement model where 80% of points are awarded based on price and specific socio-economic goals, while 20% relate to past performance. CIDB is the national regulatory body that grades construction contractors based on capacity and experience. EPWP is a government initiative requiring contractors to hire and report on temporary local labour for qualifying projects. GP GCC 2010 is the standardized government contract template dictating legal obligations, variations, and dispute resolution.

Skills Requirements

Service providers must demonstrate specialized technical competencies and project management capabilities:

  • Trade Certification: Valid trade test certificates for Carpenters and Painters are mandatory to verify hands-on craftsmanship and adherence to industry standards.
  • Technical Expertise: Proficiency in structural roof repair, metal roofing installation, seamless gutter fabrication, suspended ceiling grid systems, laminate flooring acclimatization and installation, and professional surface preparation/painting techniques.
  • Project Coordination: Ability to develop realistic scheduling, manage site logistics, enforce daily waste removal protocols, maintain material security, and compile statutory Health & Safety documentation.
  • Compliance & Reporting: Familiarity with municipal procurement regulations, CIDB grading standards, EPWP labour metrics, and accurate financial invoicing aligned with contract milestones.
This summary is AI generated. Download the tender documents for all the information.

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