Maintenance and Support of Sita Enterprise Exchange Server Infrastructure.

RFQ 6139_2003_2025

See details below or the tender documentation

Tender Closed on: 2026-03-02 11:00

State Information Technology Agency

Computer Software Supply and License Management, ICT Hardware, Software And Network Support Services, Information and Communications Technology

Centurion, Gauteng, Pretoria

State Information Technology Agency

State Information Technology Agency Tenders

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Maintenance and Support of SITA Enterprise Exchange Server Infrastructure.

Contract Number: 2003

Important Notice to All Prospective Bidders

  • All tenders will close at 11:00 AM on the closing date as indicated in the RFQ documents.
  • Tenders must be submitted electronically on the gCommerce platform by the closing date and time. Submit responses early to avoid possible technical glitches.
  • The gCommerce Platform is accessible as follow: https://ww1.gcommerce.gov.za/iss/login.aspx

Tender Summary

Objectives

The primary objective of this tender is to secure maintenance and support services for the SITA Enterprise Exchange Server Infrastructure. The aim is to ensure the reliable operation, support, and ongoing maintenance of the Exchange Server environment to meet organizational needs.

Scope

The scope of the tender includes:

  • Provision of maintenance and support services for the SITA Enterprise Exchange Server Infrastructure.
  • Responding to technical issues and ensuring system availability.
  • Providing technical assistance and support to ensure optimal performance of the Exchange Server environment.
  • Adhering to specified service levels and response times.

Technical Requirements

The technical requirements specify that bidders must:

  • Demonstrate capability to maintain and support the SITA Enterprise Exchange Server Infrastructure.
  • Submit bid responses in the correct format, including technical and functionality responses, and pricing.
  • Ensure bid responses are delivered via email to [email protected] before the closing deadline.
  • Address all queries in writing to [email protected].

Skills Requirements

Applicants should possess:

  • Technical expertise in managing and supporting Microsoft Exchange Server environments.
  • Experience in enterprise-level server infrastructure maintenance and support.
  • Ability to respond promptly to technical issues and provide effective solutions.
  • Capability to prepare and submit comprehensive bid documentation in the specified format.
This summary is AI generated. Download the tender documents for all the information.

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