Objectives

The primary objective of this tender is for the Mandela Bay Development Agency (MBDA) to procure an eDocument (signature) Management system. The system should include subscriptions, licenses, and modules such as a cloud-based edition, full access for multiple users, signature modules, and a comprehensive customer support agreement including training. The goal is to implement a secure, efficient, and compliant digital signature solution that meets the agency’s operational needs.

Scope

The scope of the tender encompasses:

• Provision of a cloud-based eDocument management system with a 12-month subscription.
• Full access for 12 users over 12 months.
• Implementation of an eDocu Signature module for 12 months.
• Provision of an eSignature module for 12 full access users for 12 months.
• Inclusion of a customer support agreement, training, and detailed service provisions.
• Delivery of the system, including all modules, licenses, and subscriptions, as well as post-implementation support.

The procurement process also involves adherence to specific documentation, submission deadlines, and evaluation criteria as outlined in the tender documents.

Technical Requirements

The technical specifications and requirements for the tender include:

• Cloud-based eDocument signature management system with 12-month subscriptions.
• Capability to support 12 full access users for the duration of 12 months.
• Integration of an eDocu Signature module with a 12-month license.
• Provision of an eSignature module supporting 12 full access users for 12 months.
• Inclusion of a comprehensive customer support agreement, including training services.
• Provision of a detailed pricing schedule and service delivery plan.
• System must comply with relevant security, interoperability, and usability standards.
• All prices must be exclusive of VAT, and suppliers must be registered on the Central Supplier Database.
• Suppliers must provide all required documentation, including a full CSD report, BBBEE certificate, MBD4 declaration, municipal clearance, MBD9 certificate, and proof of banking details.
• Queries and submissions must be made in writing via email, quoting the specified reference number.