Mbda 05985 Ict Servcies

MBDA 05985

2026-01-20 09:00

Tender Closed on: 2026-01-23 16:00

Mandela Bay Development Agency

ICT Hardware, Software And Network Support Services, Information and Communications Technology, Telecommunications, Broadcasting and WiFi, Telephony, PABX, IP PBX, SIP, VoIP - Supplies, Installation and Maintenance

Eastern Cape, Gqeberha / Port Elizabeth

Mandela Bay Development Agency

Mandela Bay Development Agency Tenders

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Department: ICT

The MBDA is looking to source the following services from a suitably qualified
service provider for the following sites: Tramways Building, NMB Stadium, STC.

SCM Listing Criteria and returnable document requirements:
1. Full CSD Report
2. Valid BBBEE certificate
3. Declaration for service of the state – MBD4
4. Municipal Billing clearance certificate or Municipal Statement of account or a lease agreement.
5. Certificate of Independent Bid Determination (MBD9)
6. Proof of banking details

A compulsory briefing session will be held at 09h00 on 20 January 2026 via

MS Teams.
Link to meeting: Microsoft Teams meeting
Join:

https://teams.microsoft.com/meet/36462884902387?p=aSY5FuYek0SWlxLOFo

Meeting ID: 364 628 849 023 87
Passcode: Jn28Hh6o

CONTACT PERSON
Name: Buntu Tshomela
Email: [email protected]
Tel: 041 811 8200

CLOSING DATE: Friday, 23 January 2026
TIME: 16h00

Service providers must ensure the following is adhered to:

1. All queries must be sent only in writing to [email protected], quoting the quote reference number.
2. All quotes must be submitted via email to [email protected]
quoting the quote reference number.



Tender Summary

Objectives

The primary objective of this tender is to procure short-term ICT services to ensure business continuity at MBDA. The services include broadband connectivity, PBX support, wireless services, voice SIP channels, and technical support, with the possibility of renewal up to twelve months. The aim is to support MBDA’s current hardware and software infrastructure while a longer-term service provider is appointed.

Scope

The scope encompasses providing ICT services across multiple sites: Tramways Building, NMB Stadium, and STC. It includes:

  • Broadband services: Liquid 200Mbps, Amobia 100Mbps
  • PBX support
  • Wireless connectivity support
  • Voice usage SIP channels
  • Technical support (cost/hour)
  • Support for existing hardware and software, including servers, storage, and applications such as Pastel Partner
  • Ad-hoc ICT related services as formally requested

The contract duration is three months with options to renew monthly up to twelve months.

Technical Requirements

The technical requirements include:

  • Support for servers with specifications: 48GB RAM, 5TB RAIDed storage, Windows Server 2012 R2; and 32GB RAM, 8TB RAIDed storage, Windows Server 2012 R2
  • Support for existing software such as Pastel Partner (19.4.1)
  • Provision of broadband, wireless, and SIP voice channels as specified
  • Provision of technical support services, including after-hours support
  • Web hosting and domain management services
  • Ad-hoc ICT services with formal costing and approval prior to commencement

Skills Requirements

The skills and certifications required for technicians include:

  • MCSE Certification for nominated technicians
  • CCNP Certification for nominated technicians

Additional skills include:

  • Experience in supporting servers, storage, and network infrastructure
  • Ability to provide technical support and troubleshooting for existing hardware and software
  • Capability to support broadband, wireless, and VoIP SIP channels
  • Experience in web hosting and domain management
This summary is AI generated. Download the tender documents for all the information.

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