Tender Summary: Office Administration Training Programme

Objectives

The primary objective is to procure a qualified training service provider to deliver a structured Office Administration Skills programme at NQF Level 4 for twenty (20) delegates employed by the Buffalo City Metropolitan Municipality. The programme aims to develop workplace competencies aligned with national standards, ensuring learners achieve formal recognition upon successful assessment.

Scope

The contract covers the complete delivery of the training initiative, which includes:

• Instructional delivery for 20 municipal delegates.
• Provision of a suitable training venue located within the Buffalo City Metropolitan Municipality boundaries.
• Full catering services, comprising morning refreshments (tea, coffee, muffins, sandwiches, 100% juice, and still water) and lunch (vegetables, starches, meats, juice, and soft drinks).
• Administrative coordination, learner support, and competency validation throughout the training duration.
• Contract execution will be governed by the National Treasury’s General Conditions of Contract 2015, with services commencing only after receipt of an official Purchase Order.

Technical Requirements

• Mandatory accreditation from the Local Government SETA (LGSETA) for the Office Administration Skills NQF Level 4 qualification.
• Submission of detailed course content and implementation methodology explicitly aligned with SAQA Unit Standard ID: 123460.
• Provision of a signed Service Level Agreement with a venue landlord situated within the municipality.
• Demonstration of prior experience through proof of up to two successfully completed training contracts in the same field.
• Strict adherence to a minimum functionality scoring threshold of 80%; bids falling below this benchmark will be disqualified from further evaluation.
• Compliance with statutory procurement requirements, including valid Central Supplier Database (CSD) registration, SARS tax clearance, BBBEE verification, and mandatory submission via the designated e-procurement portal before the closing deadline.
• All quotations must be fixed for the contract duration, inclusive of VAT where applicable, and submitted using the prescribed pricing schedule.

Skills Requirements

• Facilitator: Must possess demonstrable experience conducting Office Administration Skills NQF Level 4 training programmes.
• Assessor: Must hold current accreditation as an assessor with LGSETA.
• Moderator: Must hold current accreditation as a moderator with LGSETA.
• Company/Provider: Must demonstrate institutional expertise, transparent ownership structures, operational readiness, and the capacity to manage lesson planning, learner support, and competency validation in accordance with municipal specifications.

Notes on Unusual or Complicated Terms

• NQF Level 4: Refers to the fourth level of South Africa’s National Qualifications Framework, indicating intermediate vocational or foundational tertiary competence.
• LGSETA: The Local Government Sector Education and Training Authority, the designated accrediting body for public sector skills development programmes.
• SAQA Unit Standard ID: 123460: A nationally registered curriculum standard defining the specific knowledge, skills, and performance outcomes required for office administration at this qualification level.
• 80/20 Preference Points System: A procurement evaluation model allocating 80 points to competitive pricing and 20 points to socio-economic goals, specifically Broad-Based Black Economic Empowerment (BBBEE) status and geographical locality within the Eastern Cape province.
• MBD Forms: Standardised Municipal Bidding Documents mandated by South African supply chain regulations to verify bidder compliance, conflict-of-interest declarations, and anti-collusion commitments.