Objectives

The primary objective is to secure a qualified service provider to manage, handle, and dispose of healthcare risk waste onsite at GJGM Regional Hospital for a six-month contract period. The service must ensure uninterrupted hospital operations, strict adherence to health, safety, and environmental regulations, and consistent maintenance of infection control standards.

Scope of Work

• Supply and manage a dedicated team to collect, sort, label, transport, and prepare medical waste (including sharps and infectious materials) daily.
• Provide five handlers for weekday day shifts (07:00–16:00), four for weekends and public holidays (07:00–12:00), plus two emergency relievers.
• Respond immediately to waste spills, conduct decontamination and cleaning of central/intermediate storage areas and collection vehicles, and perform routine audits, temperature checks, and stock counts.
• Manage staff rosters, conduct quarterly refresher training, execute monthly site supervision visits, and maintain full inventories of uniforms, safety boots, PPE, and rain gear.
• Ensure all personnel adhere to infection prevention and control protocols, report incidents promptly, and maintain professional conduct with hospital staff, patients, and visitors.

Technical Requirements

• Proof of registration as a medical waste handler and a valid Letter of Good Standing from the Department of Labour.
• Administrative compliance: updated CIPC registration documents, B-BBEE verification certificate or sworn affidavit, and Central Supplier Database (CSD) compliance report.
• Demonstrated experience: minimum six months of prior contracts supplying onsite medical waste handlers, supported by client reference letters and proof of payment.
• Financial compliance: wage breakdowns must meet or exceed the gazetted National Minimum Wage, inclusive of statutory benefits (UIF, COIDA, provident fund). Pricing below minimum wage renders the bid non-responsive.
• Medical and immunisation records for all staff must be submitted within seven days of contract award.
• Strict penalty clauses apply for staffing shortages, lateness, uniform non-compliance, and damage to hospital property.

Skills Requirements

• All personnel must hold a Grade 12 (Matric) certificate and possess verified experience in healthcare waste management.
• Team Leader: Minimum one year relevant experience, strong leadership and communication skills, English proficiency, physical fitness, and ability to operate effectively under pressure.
• Handlers: Minimum three years relevant experience, physical fitness, calm and decisive emergency response capabilities, and strict adherence to operational instructions.
• All staff must be formally trained in Health Care Risk Waste Management, proficient in infection control practices, and capable of safely operating waste collection equipment and trolleys.

Explanation of Specialised Terms

• COIDA: Compensation for Occupational Injuries and Diseases Act – a South African statutory insurance scheme that covers employees for workplace-related injuries, illnesses, or fatalities.
• CSD: Central Suppliers Database – the national government platform used to verify supplier tax clearance, registration status, and compliance before contract award.
• 80/20 Preference Point System: A procurement evaluation framework where 80% of scoring is allocated to price competitiveness and 20% to specific socio-economic transformation goals (in this tender, full points are awarded to enterprises at least 100% owned by Black Africans).