Objectives

The primary objective is to procure a qualified service provider to deliver comprehensive, safe, and effective pest control services across the Doris Goodwin Hospital complex for a three-year contract period. The service aims to maintain a hygienic, clinically safe environment that supports patient care, staff welfare, and uninterrupted hospital operations through systematic eradication and preventive pest management.

Scope of Work

The contractor will perform monthly pest control interventions throughout all designated hospital wards, administrative blocks, kitchens, waste areas, and external zones. Services encompass fumigation, targeted gel baiting, dusting, low-odour spraying, and systematic monitoring of rodent bait stations. The provider must guarantee each treatment for thirty-six months, offering complimentary re-treatment within forty-eight hours if re-infestation occurs. Approximately fifty tamper-proof bait stations require installation, maintenance, and regular inspection. All activities must be scheduled during normal working hours with minimal disruption to hospital operations, and technicians must coordinate closely with ward managers and infection control personnel.

Technical Requirements

• Valid registration certificate issued by the Department of Agriculture (Act 36 of 1947).
• Public liability insurance covering a minimum of three million rand.
• Use of SABS-compliant, non-staining, and environmentally safe pesticides; organophosphates and organochlorines are strictly prohibited.
• Mandatory application of imidacloprid-based gels integrated with surface sprays for clinical and furniture areas, alongside designated dusts, grain/wax baits, and glue boards.
• Detailed service worksheets completed and signed by responsible departmental officers after each intervention.
• Seven-day advance notice to infection control before each service, and one-day notice to area heads prior to fumigation.
• On-site mixing of all chemicals in the presence of end-users to ensure transparency and safety.
• Maintenance of an on-site pest control management file, submission of tax clearance documentation, and compliance with health and safety regulations, particularly for sewer and manhole treatments.

Skills and Qualification Requirements

• Contractor must be a registered member of the South African Pest Control Association.
• All field operators must hold a National Certificate for Pest Control and current annual registration with the relevant agricultural authority.
• Technicians must wear professional, company-branded attire, present valid identification prior to service, and undergo training aligned with hospital safety standards.
• A senior company representative must conduct quarterly performance reviews with hospital management to ensure continuous quality assurance and compliance.

Key Terms and Special Conditions

The tender introduces several specialized requirements that bidders must understand:

• Thirty-Six-Month Treatment Guarantee: Each applied treatment is guaranteed for three years. If pests reappear within this period, the contractor must return and treat the affected areas at no additional cost within forty-eight hours of notification.
• Tamper-Proof Bait Station Rental & Monitoring: The provider must supply, install, number, and rent approximately fifty secure rodent bait stations. These must be regularly inspected, cleaned, locked, and refilled, with missing units reported immediately to maintenance.
• Pre-Mixing Protocol: All pesticides must be diluted and mixed on-site in the presence of hospital end-users before application, ensuring transparency, correct dilution ratios, and immediate verification of safety compliance.
• Preference Points System: Evaluation follows an eighty-point price and twenty-point preference model. Full preference points are allocated specifically to promote South African-owned enterprises, requiring valid proof of ownership upon award.